Cyrena Morena
Cyrena Morena at Capistrano Mazda

Cyrena Morena | Page 20

Service Advisor

Capistrano Mazda

32852 Valle Road
San Juan Capistrano, CA 92675

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4.8
329 Reviews
4.8

329 Reviews

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329 Reviews of Cyrena Morena

April 24, 2020

Dealership Rating
Employee Rating

Great experience Cyerena was very good in keeping me informed about the quote that required a tech to accurately assess damage first. She was very good in informing me More

by echang1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2020

Capistrano Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cyrena and the rest of our team, and we look forward to working with you again! Kate

April 16, 2020

Dealership Rating
Employee Rating

Fast, friendly, efficient Capistrano Mazda Service took good care of me on a recall and service matter. They had their act together on scheduling, intake and communication. And More

by TRENT14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Katz

Apr 17, 2020

Capistrano Mazda responded

Thank you for your feedback, we appreciate your business and our team looks forward to serving you again soon! Kate

April 14, 2020

Dealership Rating
Employee Rating

Had my car maintained and service was still excellent. This is my 2nd car from this dealership and they never failed me giving the best service they can. People are very awesome. Keep up! More

by aaron.icabales
Recommend Dealer
Yes
Apr 15, 2020

Capistrano Mazda responded

Hi Aaron, Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate

April 14, 2020

Dealership Rating
Employee Rating

Easy, professional, quick and helpful Car had check engine light. Set up appointment. Got car in quickly. Diagnosed problem. Needed to wait a day for a part. Fixed it and called me to More

by ChrisGT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2020

Capistrano Mazda responded

Thanks, Chris, for sharing your thoughts about your service experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

April 07, 2020

Dealership Rating
Employee Rating

I was able to schedule service for a recall notice. The woman at the front of the service counter was very nice and the service was quick and efficient. More

by Konish7
Recommend Dealer
Yes
Apr 08, 2020

Capistrano Mazda responded

We are so grateful that you chose to do business with Capistrano Mazda! Your experience matters so much to us, and I am happy to see that we fulfilled your expectations. Thanks for coming and we hope to see you again. Kate

March 23, 2020

Dealership Rating
Employee Rating

60k mile service & tires, Thank you! Brought by 2008 Mazda3 in for it's 60k service and knew I probably needed tires as well. They helped me with a sale price for the tires and completed More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Hernandez

Mar 24, 2020

Capistrano Mazda responded

Thank you, Nick, for the kind words for our service department! We're happy to know that the service for your 2008 Mazda3 was completed quickly and that you received a great price on your new tires. We look forward to sharing your compliments with our service team and don't hesitate to let us know if we can be of further assistance. Kate

March 19, 2020

Dealership Rating
Employee Rating

very good experience I felt that having women at the intake desk was brilliant. Good job Capo Mazda! Jerry in sales was helpful he clearly understood that I may be interes More

by frenchs35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Jaurequi , Jerry Aydemir

Mar 19, 2020

Capistrano Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Mazda. Kate

March 18, 2020

Dealership Rating
Employee Rating

This dealership is fantastic! The people who work there are the best. They go above and beyond to satisfy your needs. We have purchased 3 Mazda, and our a Mazda family. Thanks again for your expertise and More

by MICHAELGLENBLACK
Recommend Dealer
Yes

Other Employees Tagged: Gary Willenborg, Marcin Paluch , AJ Jamshidi, Paige Salmon

Mar 18, 2020

Capistrano Mazda responded

Hi Michael, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Capistrano Mazda, we look forward to having you as one of our valued customers for many more years to come! Enjoy your new Mazda! Kate

March 16, 2020

Dealership Rating
Employee Rating

Excellent customer service and actual care . The staff really make efforts to insure a wonderful experience. Well done . I want to acknowledge...Cyrena at service and Jerry at sales. Thank you . More

by executivedental
Recommend Dealer
Yes

Other Employees Tagged: Jerry Aydemir

Mar 16, 2020

Capistrano Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

March 12, 2020

Dealership Rating
Employee Rating

Very professional and on time service Great and timely updates along the whole process. The inspection review video was very helpful as was the over-all communication! Cyrena and Edward we More

by SCOTTDUKE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Rodriguez

Mar 13, 2020

Capistrano Mazda responded

Hi Scott, We are very happy to hear that Cyrena and Edward provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

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