Cynthia Crum

Went to Pacifico Hyundai for a recall went ok Amanda was very nice they said abouts and hour and it was. I waited for Car very nice they said abouts and hour and it was. I waited for Car More

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I had a great buying experience at Pacifico. Everyone there that helped me was great and made the process simple and easy. I would definitely recommend them to anyone. Thank you Steve, Cynthia, Chris and there that helped me was great and made the process simple and easy. I would definitely recommend them to anyone. Thank you Steve, Cynthia, Chris and dahlia. More

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Great people and service .Went looking for a used vehicle to fit my needs and Pacifico filled that need. Good people who were very knowledgeable and honest. Answered all my qu .Went looking for a used vehicle to fit my needs and Pacifico filled that need. Good people who were very knowledgeable and honest. Answered all my questions and were very accommodating. More

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Excellent Service The car buying process was so easy and smooth working with John. He asked and listened to what we were looking for in a car and was not pressuring us The car buying process was so easy and smooth working with John. He asked and listened to what we were looking for in a car and was not pressuring us into anything more or less than what we were looking for like some sales people can do. He helped us find the perfect car for us at the price we were looking for. I would definitely recommend John in the future! More

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Great Sales Person He was very patient with me. Answered all my questions and made sure I was comfortable with the decision I made. He went above and beyond to assist me He was very patient with me. Answered all my questions and made sure I was comfortable with the decision I made. He went above and beyond to assist me. More

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Polite, curteous, and easy to work with! I bought a used car from Pacifico Mazda and had a wonderful experience. Reggie Jefferson was incredibly kind and easy to work with during the negotia I bought a used car from Pacifico Mazda and had a wonderful experience. Reggie Jefferson was incredibly kind and easy to work with during the negotiation process and successfully obtained the deal I was looking for. The customer service was excellent! He even ordered me a owner's manual for the vehicle when we discovered it was missing. I also had a lease I was turning in a few months early from a different dealer. Pacifico covered my remaining payments with no issues and took care of turning in the lease for me. I love my new Jeep and couldn't be happier! More

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The Best Hyundai car-dealership in the area! We purchased our car from Pacifico and couldn't possibly have had a better experience. Here are the reasons why we thought they were the best among mo We purchased our car from Pacifico and couldn't possibly have had a better experience. Here are the reasons why we thought they were the best among more than a dozen car-dealerships that we visited across both New Jersey and Pennsylvania: 1) Great website with accurate breakdown of prices: Pacifico's website is user-friendly and lists the deals where you would expect to see them. They also have something very rare for car-dealership websites: For each deal, the Pacifico website gives you the breakdown of how much the car cost originally, itemizes each discount you're getting, and includes information about the reason for the discount so that you can calculate the cost of the car when you don't receive a discount that you're not eligible for. 2) Sold us the car for the true car best price: We found the best price on offer from Truecar for the Hyundai Sonata that we were interested in. The best price from Truecar was the deal on offer from Pacifico. Besides, the price that I got from the sales rep matched the price on their website, which in turn matched the price on TrueCar, so they get points for transparency. They also accepted our trade-in car for its KBB value. 3) Outstanding customer service: Folks at Pacifico are exceptionally friendly and are highly professional from the outset. Greg Glascoe, our sales representative, is affable and helpful, and helps make the experience of buying a car more pleasant (many other sales reps from other dealerships were sleazeballs!). Jason Oquendo, the manager, came across as honest and totally on top of things: he knows what he's talking about and he was able to handle all the more difficult questions we had (like how hard would it be to get the car registered in other states, how the down payments and car loans would work etc.). Since they're as good as they are, wait-times can be a little high, but you usually get your job done. 4) *Not* pushy: I know this still falls under customer service, but it deserves its own point! We liked the Hyundai Sonata that we saw at Pacifico, but we wanted to get the best deal, and we shopped around. We were honest with Pacifico that that's exactly what we were doing. In spite of that, they were never pushy and never asked us to 'grab the deal while it lasted' (like other dealerships did). There was only one time that they were 'pushy' in the least, and that's when they were trying to sell us some extra warranty, but they backed down quickly enough once we showed that we weren't interested. 5) Go out of their way to ensure customer satisfaction: Our license plates were coming in from a different state and we had temporary license tags. The license plates were delayed though because of a blizzard and we were concerned about having the car parked out on Philly's streets. We asked Greg Glascoe, our sales rep, if we could leave our car at Pacifico until our plates arrived and he was more than happy to do this (even threw in a free car-wash!). Pacifico stored our car for three weeks (for a week even after the license plates arrived since we were on travel and couldn't come take the car). Our experience with Pacifico was hands-down *the best* among the dozens of car-dealerships we visited across New Jersey and Pennsylvania. We endorse them 100%. More

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Absolutely wonderful shopping and buying experience! I rate Pacifico Hyundai a 11 out of 10. It is the absolute best car dealership my husband and I have ever done business with. All aspects of the dea I rate Pacifico Hyundai a 11 out of 10. It is the absolute best car dealership my husband and I have ever done business with. All aspects of the dealership are top notch...their customer service, sales staff, finance staff, service department, body shop, and internet department, etc. I strongly recommend them to anyone is the market for a Hyundai. Maria Pacifico is a lovely lady who is wonderful to work with. Her professionalism and attention to detail is excellent. Her leadership trickles down to every employee in the dealership. It's very impressive. She offers the best customer service in the business. This is why I am a repeat customer for the last 12 years. More

by SAIONZFAMILY Verified Customer Verified Customer

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Plesent experience Last purchase was a 2011 Santa Fe and now a 2015 Sonata. Both were well priced and had all desired features. Anticipating return to replace the Sant Last purchase was a 2011 Santa Fe and now a 2015 Sonata. Both were well priced and had all desired features. Anticipating return to replace the Santa Fe. More

by RENEEWALLACE Verified Customer Verified Customer

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Excellent Service and Sales This was my first time purchasing a new vehicle from Pacifico Hyundai, and I can't say enough good things about the entire time I spent working with b This was my first time purchasing a new vehicle from Pacifico Hyundai, and I can't say enough good things about the entire time I spent working with both Greg and Jason. Greg was very knowledgeable and patient, funny, and took the time to answer all of my questions. Greg made my buying experience a true pleasure! I will recommend Pacifico and Greg to anyone who asks. I can't thank them enough. More

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