Customer Service

STAY AWAY FROM THIS PLACE AT ALL COST! I had the displeasure of dealing with the front desk secretaries Orlando and Robert. Walking in was like interrupting a high school gossip sessi I had the displeasure of dealing with the front desk secretaries Orlando and Robert. Walking in was like interrupting a high school gossip session. They looked up like, “Ugh, a customer? During business hours? Weird.” Zero urgency. Zero professionalism. Just two grown men doing the bare minimum and somehow still falling short. Robert xxxx near moaned when he found the loophole to void my warranty. And when that happened? Orlando couldn’t hold his giggles. Full-on giddy. Like kids who found a dirty magazine in the woods. It was gross. High school behavior from two grown men with hairlines that say otherwise. Orlando especially—this guy is Review famous, and not in a good way. He’s like the dealership’s mascot for mediocrity. Read the reviews. People have been complaining about him for years, and somehow he’s still here. Either management’s asleep or they just hate customers. In short I walk-in get ignored, Robert moans and Orlando couldn’t hold his girly giggles. I refuse to give this establishment any of my business. More

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The service advisor was good but the service director lied and tryed to falsify my repair order. Then the service director kicked me out and told me I could not come even if it was for a safety recall lied and tryed to falsify my repair order. Then the service director kicked me out and told me I could not come even if it was for a safety recall or a safety concern. More

by jmsmcevoy Verified Customer Verified Customer

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They were able to fix my issue but I had to come back the next day since they did not have the required part. next day since they did not have the required part. More

by TIFFANYCAZARIN20 Verified Customer Verified Customer

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Efficient and got the job done on time an was in the time parameter given parameter given More

by gespiteri Verified Customer Verified Customer

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My advisor was very nice but when they did the recall on my car it involved taking off my tires which they messed up my alignment by alot when i just got an alignment 2 days prior. my car it involved taking off my tires which they messed up my alignment by alot when i just got an alignment 2 days prior. More

by JAMESL Verified Customer Verified Customer

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We had service done on our car and I have to say the service was fantastic from beginning to end. My initial conversation was with Sue who provided me and my husband with the information we needed. Sh service was fantastic from beginning to end. My initial conversation was with Sue who provided me and my husband with the information we needed. She kept in touch with me after the car was taken in for service and called me when it was time to pick up the car. Mechanic did a great job on our car. Also, Dwayne in the checkout window has a great sense of humor and is super helpful. Has good recipes too. Ask him about them. Definitely recommend this location. More

by DIANAYN Verified Customer Verified Customer

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They got the job done, it was very professional and despite being busy they changed the oil in a timely manner despite being busy they changed the oil in a timely manner More

by DENNIS.KOLANOVIC Verified Customer Verified Customer

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They are polite and very professional, and does their best to get you in and out at a reasonably time best to get you in and out at a reasonably time More

by PETTIED382 Verified Customer Verified Customer

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Easy to make appointment, very professional. Intake was easy and quick. Warm and comfortable place to sit. Intake was easy and quick. Warm and comfortable place to sit. More

by CARLOTTA52C Verified Customer Verified Customer

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The usual, I have used Millennium for years, and obviously have not found fault with the service, only the escalating costs. obviously have not found fault with the service, only the escalating costs. More

by Crv04 Verified Customer Verified Customer

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