Dealership Experience
4 yrs, 11 mos
3 Reviews
Write a Review3 Reviews of Curtis Kinsman
September 18, 2024
we came in and bought a 2018 VW Atlas. We bought it same day, cash. My wife is due anyday with twins and we needed a vehicle that could hold 3 car seats. Within 2 weeks engine light c We bought it same day, cash. My wife is due anyday with twins and we needed a vehicle that could hold 3 car seats. Within 2 weeks engine light came on. When we brought it in they told us we had to send it to VW to get a “software update”, and that was it. Brought it to VW, turns out it had a faulty idler belt and charcoal canister (no software update was needed). It cost us nearly $1k to repair. When asked if Toyota will help with cost - they said they wanted us to bring it back to them again and they’d fix it. Even though we already brought it to them and they sent us to VW… Now they claim they won’t help with any costs cuz they don’t trust the price of work and it’s not their fault because it wasn’t part of their safety inspection. Great way to treat a expecting family trying to get a safe car… More
Other Employees Tagged: Alan Richardson, Matt Pool , Denzel Petway, Dena Henson, Kyle Pruzina, Gage Lance
May 06, 2023
They have several services on top of car sales. I was able to get a rental and buy a car. Everyone was very helpful and friendly. Al was amazing! He knew exactly what I wanted and needed and helped I was able to get a rental and buy a car. Everyone was very helpful and friendly. Al was amazing! He knew exactly what I wanted and needed and helped me get there. I couldn’t be happier with my new ride! More
Other Employees Tagged: Alan Richardson , John Kho
August 16, 2022
He is definitely working on getting you a car you can afford despite your credit report? There’s hope so come through…your car is ready!! afford despite your credit report? There’s hope so come through…your car is ready!! More
Other Employees Tagged: Alan Richardson, Isaiah Blacksmith , Dan Fun