Curtis Jones

Thank you Curtis Jones for your excellent assistance as my Service Advisor!!You are fantastic and so helpful! my Service Advisor!!You are fantastic and so helpful! More

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Curtis Jones was very knowledgeable and friendly! He made my visit as enjoyable as going to the dealership can be! Thanks again to you for being such a nice employee! He made my visit as enjoyable as going to the dealership can be! Thanks again to you for being such a nice employee! More

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I always receive great service at Milford Imperial Toyota. They have great attention-to-detail and take time to speak to all concerns. Toyota. They have great attention-to-detail and take time to speak to all concerns. More

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As a customer at this dealership today (6-27-2025) I was very impressed with the service department. I was treated respectfully, professionally and in a friendly manner. All my questions and concerns w was very impressed with the service department. I was treated respectfully, professionally and in a friendly manner. All my questions and concerns were addressed to my satisfaction. I was given documentation at the end of my visit that was easy to read and clearly listed the services provided. Future suggestions were provided to ensure my safety for traveling in my vehicle. I would highly recommend this dealership to my family and friends. More

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Greatest service, greatest staff! ! So freindly, so helpful! Special super thank you to Curtis Jones!! ! So freindly, so helpful! Special super thank you to Curtis Jones!! More

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Glad I found my new Toyota Dealer! I am new to the area. The back hatch shock on my Rav Prime broke. I brought it to Imperial and they were able to fix it, no problem. They even offere I am new to the area. The back hatch shock on my Rav Prime broke. I brought it to Imperial and they were able to fix it, no problem. They even offered complementary transport to/from dealership. Curtis was helpful and answered all my questions.. More

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I went in for maintenance. Curtis was friendly and answered all my concerns. Thank you. Curtis was friendly and answered all my concerns. Thank you. More

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Curtis is a valuable employee helping me in understanding his values to a customer. Will be back again. understanding his values to a customer. Will be back again. More

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I can’t say enough great things about my recent visit to Imperial Toyota. From start to finish, the experience was top-notch, and a huge part of that was thanks to Curtis Jones. Curtis provided exceptional Imperial Toyota. From start to finish, the experience was top-notch, and a huge part of that was thanks to Curtis Jones. Curtis provided exceptional customer service—friendly, knowledgeable, and incredibly professional. He went above and beyond to make sure I felt comfortable and informed every step of the way. What really stood out to me was the transparency of the service center. There were no surprises or hidden fees—everything was clearly explained upfront. The team took the time to walk me through the process, provided honest recommendations, and kept me updated throughout. It's rare to find that level of integrity and clarity these days, and it really builds trust. Thanks again to Curtis and the entire Imperial Toyota team for making what could have been a stressful experience into an easy and even enjoyable one. Highly recommend this location to anyone looking for quality service and a team that truly cares! More

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Curtis Jones, Service Advisor, took care of me today. He was awesome. He answered all of my questions and was professional in every way. He was awesome. He answered all of my questions and was professional in every way. More

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