Sean Foley

Had my 2016 Highlander serviced today, shout out to Curtis and the service manager Sean Foley, as always the service was done without issue and on time. Highly recommend Imperial Toyota for all your se Curtis and the service manager Sean Foley, as always the service was done without issue and on time. Highly recommend Imperial Toyota for all your service needs, Thanks again!! More

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Curtis jones was exceptional always helpful and informative Russ Johnson is one of the best Toyota techs ever I always gave a great experience at imperial Toyota informative Russ Johnson is one of the best Toyota techs ever I always gave a great experience at imperial Toyota More

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Curtis Jones is an outstanding service representative. He is always friendly, welcoming, professional, respectful, and incredibly helpful. He is knowledgeable, communicates clearly, and always goes above He is always friendly, welcoming, professional, respectful, and incredibly helpful. He is knowledgeable, communicates clearly, and always goes above and beyond to make sure everything is handled properly. Curtis consistently provides excellent customer service and is truly one of the best service representatives I’ve worked with. He is a great asset to the team! More

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Excellent service, knowledgeable employees who are very attentive to the customer. I have always had my 2020 Tacoma serviced at Imperial and have never had a bad experience. attentive to the customer. I have always had my 2020 Tacoma serviced at Imperial and have never had a bad experience. More

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Ive used their service department since 2022. They have been excellent every time. I recently needed a new car and bought a 2026 Tacoma from them. The process was very easy and stress free. Majed They have been excellent every time. I recently needed a new car and bought a 2026 Tacoma from them. The process was very easy and stress free. Majed Abdalla was easy to work with and understood our needs. I would highly recommend this dealership. More

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They work in favor of your vehicle, good quality work from imperial Toyota ! Thank you from imperial Toyota ! Thank you More

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Convenience is a must & imperial Toyota provides that’ ain’t with impeccable customer service accommodations & much more ! ain’t with impeccable customer service accommodations & much more ! More

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The Sales Manager Bob was great to deal with the purchase of my 2025 Toyota Grand Highlander! Very Professional and Very Helpful with the process! Had a good experience with the finance manager as well! of my 2025 Toyota Grand Highlander! Very Professional and Very Helpful with the process! Had a good experience with the finance manager as well! The area that was frustrating was the back office with getting the paperwork to the insurance company in a timely manner! Bob stepped in and took care of it! Thank You Bob! More

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Service Department is an absolute disgrace, Curtis Jones is a liar and can’t be trusted, we have used imperial Toyota Milford since 2022 and everything was fine until this time, we left our car overnight (1 is a liar and can’t be trusted, we have used imperial Toyota Milford since 2022 and everything was fine until this time, we left our car overnight (11/20/25) to get serviced the next day, Curtis called and asked if we would like the 100,000 service, once he said the cost would be $1550 we said no thanks just the oil change please, later that day we got the call the car was all set, so I was going to make the payment over the phone until I heard the total cost, I told the lady on the phone there must be a mix up we just wanted an oil change, she said the manager had left and she would leave a message for him to call tomorrow morning, the next day (11/22/25) we didn’t receive a call so I called them, talked to Curtis who said that I was lying and I approved the work, he said he took his time to go over every service the car needed and that he was told go ahead and do the work, that was not the case, once we heard the total we said no thanks, plus the phone call was only a minute long so his story doesn’t add up. 11/25/25 i got a call from Sean the service manager, he said I was wrong, that snow was coming and I need to come pay my bill, get my car or they will charge me storage, it’s 12/2/25 they still have my car, we have asked for the phone recording to prove what was said but apparently only incoming calls are recorded. Shocked that a dealership would treat customers this way, beware! More

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Great service, came in for my oil change and it was great experience with Majed. Very patience and timely experience with Majed. Very patience and timely More

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