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Crystal Ramirez
Crystal Ramirez at Bell Honda
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Crystal Ramirez

Internet Sales Pro

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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4.3
10 Reviews
4.3

10 Reviews

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10 Reviews of Crystal Ramirez

December 19, 2024

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Employee Rating

I switched to Bell Honda because of the way they treated my husband. I got the same patient and professional treatment that he did. These guys are great! More

by SUSANCOMBE2
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jalal "AJ" Ahmadzai, Brett Smith

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Dec 19, 2024

Bell Honda responded

Susan, we’re thrilled to hear you and your husband had such positive experiences with our team! Providing outstanding service is our priority, and we appreciate you choosing Bell Honda. Thank you for sharing your thoughts!

December 01, 2024

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Employee Rating

They did not fixed the headliner which is out of my 2025 Honda pilot trim on both doors (front driver and passenger side) I went there 3 times and they keep telling that they will call me in 2 weeks (I stil More

by YOLICHAVEZ.78
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Hansmeier

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Dec 03, 2024

Bell Honda responded

We understand how frustrating it can be to deal with an unresolved issue, especially after multiple visits. Addressing the headliner issue on your 2025 Honda Pilot should not take this long, and we want to ensure this matter is resolved for you promptly. Please reach out to Trish Viramontez at TViramontez@vtaig.com so she can look into this further and provide you with the attention and follow-up you deserve.

November 27, 2024

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Thank you for the great service. We appreciate the all the staff’s friendliness. They helped us get a good deal. More

by KARENBARCELITA
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Zamarano

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Dec 02, 2024

Bell Honda responded

Thank you, Karen! We're thrilled to hear you had a great experience and appreciated our team's friendliness. Your support means a lot to us, and we look forward to serving you again soon!

November 20, 2024

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The service was fast, friendly, and efficient. The service representative was very informative and communicative. More

by PX270
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Hansmeier

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Nov 21, 2024

Bell Honda responded

Thanks for your wonderful feedback! We're thrilled to hear you had a fast and friendly experience with our team. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

November 19, 2024

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Wonderful people, works with your budget, very fri3ndly and understanding. I will definitely be returning for my future cars! More

by Pamela Howard
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
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Nov 20, 2024

Bell Honda responded

Pamela, thank you for your fantastic review! We're thrilled to hear you had a great experience with our team. We look forward to helping you with your future car needs—your satisfaction means the world to us!

November 08, 2024

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Crystal was very nice and knowledgeable. She returned my phone calls promptly . All the paperwork was done smoothly. Thank you Crystal and thank you Honda. More

by geovannysierra
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 11, 2024

Bell Honda responded

Thanks for the fantastic review, Geovanny! We're thrilled to hear that Crystal provided you with excellent service and made the process smooth. Your satisfaction means a lot to us. We appreciate your support and look forward to serving you again!

August 15, 2024

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Excellent customer service. Excellent job on our car, would go back again in a heart beat. More

by Valerie.abdalnabi
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Recommend Dealer
Yes
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August 13, 2024

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Good service and explaining things very clearly and service is also good crystal service agent she is awesome More

by krishrayala812
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Hansmeier , Q Barrino, Max Dunmire, Steve Emery

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August 02, 2024

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staffs is very kind. Not crowded, fast service time, good comments for my car, clean waiting room More

by swlee3866
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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July 27, 2024

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3 of my last 4 visits have been awful. They try to trick you by pretending they are giving you a great deal on items that are covered on an extended warranty. They are never done when they More

by DAVIDPAGE7878
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 01, 2024

Bell Honda responded

Thank you for sharing your feedback. We're truly sorry to hear about your recent experiences and the issues you've encountered. This is not reflective of the standard of service we strive to provide. To address these concerns and work towards a resolution, please contact Trish Viramontez at TViramontez@vtaig.com. We value your business and are committed to improving your experience with us.

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