Dealership Experience
9 mos
Industry Experience
1 yr
Languages Spoken
English
26 Reviews
Write a Review26 Reviews of Cruz Marshall
October 21, 2024
Great help in the search for what I wanted. The only negative was the time spent finishing the paperwork. About an hour to look at cars and test drive. Over 3 hours waiting on paperwork and The only negative was the time spent finishing the paperwork. About an hour to look at cars and test drive. Over 3 hours waiting on paperwork and finance. Very frustrating. More
Other Employees Tagged: Ricardo Andrade, David Howard
October 18, 2024
Absolutely amazing! !!!! Thank you to everyone that help me! I absolutely love my new vehicle!! !!!! Thank you to everyone that help me! I absolutely love my new vehicle!! More
Other Employees Tagged: Adam Harris
September 30, 2024
Great deal on my trade in and the 1794 toyota tundra. Will use for my next vehicle. Thanks Will use for my next vehicle. Thanks More
Other Employees Tagged: David Howard
September 30, 2024
Very happy with your employees, well trained and knowledgeable and friendly. Will recommend to everyone looking for a vehicle. knowledgeable and friendly. Will recommend to everyone looking for a vehicle. More
Other Employees Tagged: Billy Turner, Johnnie Boyd
September 28, 2024
I have bought at least 4 cars from this dealership and recommended 2 other people here and they have purchased as well. I met Billy P. on my first buy at this particular McLarty location and he is now my recommended 2 other people here and they have purchased as well. I met Billy P. on my first buy at this particular McLarty location and he is now my "go to" car guy!! I hope Billy will always work here because he is an awesome sales guy to work with! Thank you Billy & Cruz & thank you to all who helped along my way! Also Adam from finance made things go so smooth and easy too! More
Other Employees Tagged: Adam Harris, Billy Pickering
September 28, 2024
Mr. Cruz was very respectful to me and my wife and made our car buying experience fun and painless. Mr. Cruz answered all our question and worked in a very timely manner, considering we were car shopping w our car buying experience fun and painless. Mr. Cruz answered all our question and worked in a very timely manner, considering we were car shopping with a one, and three year old and it was well past their nap times. I would definitely use him again and recommend him to anyone! More
Other Employees Tagged: Adam Harris
September 22, 2024
Excellent service and quick help. We were in town for one day from out of state. Found a truck we liked and they helped us get it no problem! My son bought his first truck at the sam We were in town for one day from out of state. Found a truck we liked and they helped us get it no problem! My son bought his first truck at the same time. They weren’t pushy and helped us get a fair deal with a trade-in. We were VERY pleased with this dealership and our salesman Cruz! Ask for Cruz if you are interested in purchasing from here! More
Other Employees Tagged: Carlos Becerra, Monte Whitson, Adam Harris , Richard Nickell
September 21, 2024
Cruz and the team set me up in my dream truck and the experience was great. They weren’t pushy or shady would 100% recommend buying here! experience was great. They weren’t pushy or shady would 100% recommend buying here! More
Other Employees Tagged: David Howard
September 18, 2024
I had a few good experiences. Overall, I would give zero stars, if I could. My experience with this dealership has escalated to the point of the Better Business Bureau. Just know, Overall, I would give zero stars, if I could. My experience with this dealership has escalated to the point of the Better Business Bureau. Just know, it is “normal” for brand new 2024 Nissan Altimas to shift incorrectly from the 3rd and 4th gears. Per the Service Manager, Paul, there is “nothing they can do about it.” Please know, you are expected to do your own due diligence on specifics of each vehicle. They “solved” the issue of my brand new screen flickering/strobing- the issue was back a week later and I have yet to receive the requested documentation on services performed. Per Tionie, Owner Loyalty Manager, sales staff are “only going by the training that is given from Nissan about their product.“ So, McLarty Daniel does not train their sales team on the specifics of the models they are selling? I was relayed false information regarding the capabilities of my vehicle and they offered absolutely no recovery. I’ve actually been waiting for over a month to hear from the one who does have authority to offer recovery, Austin Williams. More
Other Employees Tagged: Tionie Smith, Paul Bounds, Charles Edwards, Austin Williams, Jennifer Delahoussay , Richard Nickell