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Cristina Morales
Cristina Morales at Penske Buick GMC Of Cerritos
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Cristina Morales

Sales Manager

Penske Buick GMC Of Cerritos

18400 Studebaker Rd
Cerritos, CA 90703

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4.4
86 Reviews

Dealership Experience

2 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.4

86 Reviews

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86 Reviews of Cristina Morales

March 23, 2025

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Employee Rating

I had an absolutely wonderful experience here! Everyone was so kind, helpful, and knowledgeable! Absolutely cannot recommend them enough! More

by Virtuous54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Morales, Jose Rivera, Clarissa Vargas , Matt Stein

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Mar 25, 2025

Penske Buick GMC Of Cerritos responded

We're glad to hear about your great experience at Penske Buick GMC of Cerritos. Thank you for the kind words and recommendation.

March 22, 2025

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Employee Rating

Great experience, very nice people and a quick turnaround. I was totally satisfied with my service More

by JAYZELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Morales, Clarissa Vargas

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Mar 25, 2025

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience. We're glad the service met your needs at Penske Buick GMC of Cerritos.

March 20, 2025

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Jose was awesome and I like how I was driven to see the car and I test drove it on the spot and Octavio was awesome and funny. I would buy from here again More

by RDUFFEYWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Morales, Jose Rivera, Clarissa Vargas , Octavio Santamaria

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Mar 25, 2025

Penske Buick GMC Of Cerritos responded

We're glad to hear you enjoyed your experience with our team at Penske Buick GMC of Cerritos. We appreciate your kind words and look forward to helping you again.

March 17, 2025

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Employee Rating

Did a Great job on my Tonneau installation and have awesome customer service they will always get my service More

by Davidblocker42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Morales, Jose Rivera, Clarissa Vargas

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Mar 17, 2025

Penske Buick GMC Of Cerritos responded

Thank you for your kind words. We're glad to have earned your trust at Penske Buick GMC of Cerritos.

February 23, 2025

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Employee Rating

This dealership was very nice and clean. Extremely presentable. The show room was immaculate and everyone was very friendly. Definitely recommending this dealer to my family and friends. More

by HRAMIREZ029
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Morales, Jose Rivera, Clarissa Vargas

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Feb 24, 2025

Penske Buick GMC Of Cerritos responded

Thank you for your recommendation and kind words about Penske Buick GMC of Cerritos. We’re glad to hear you had a pleasant visit. Wishing you all the best!

February 20, 2025

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Employee Rating

Honest straight forward sales service,good job in all aspects will return for my next vehicle. More

by DOUGLAS.HAMMOND777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Morales, Jose Rivera, Clarissa Vargas

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Feb 20, 2025

Penske Buick GMC Of Cerritos responded

Thank you for the wonderful feedback on our sales service. We're glad to know you had a positive experience with Penske Buick GMC of Cerritos.

January 16, 2025

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The service was very quick, and the staff was very helpful. The young lady who helped me was very and and explained all the procedures to me. I don’t remember her name. More

by DEBBIEJ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2025

Penske Buick GMC Of Cerritos responded

Thank you for the great feedback. We’re glad our team provided efficient service and clear explanations at Penske Buick GMC of Cerritos.

December 23, 2024

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Employee Rating

Bad service & no shuttle and no reply to all calls and messages. Very rude service advisor (guy middle bay area) More

by Joonwoomaeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew Stein

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Dec 25, 2024

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you about the level of customer service and communication you received from our Service Team. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

Dec 25, 2024

Joonwoomaeng responded

Hello Matt, Sure. I look forward to speaking with you. Best Regards, Jun

November 23, 2024

Dealership Rating
Employee Rating

Very courteous representative and very knowledgeable in regards to cars availability A very quick and easy transaction and very easy process More

by rsaunders364
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clarissa Vargas , Anthony Aguilar, Jose Solis, Camille Soto, Matthew Stein

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Nov 24, 2024

Penske Buick GMC Of Cerritos responded

The team at Penske Buick GMC of Cerritos appreciates your feedback about our knowledgeable representatives and smooth transaction process. Please reach out if you have any more automotive needs or questions.

November 23, 2024

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Employee Rating

Donal Moereno , "It's very good customer service, always with a positive attitude to assist me." More

by INTERNATIONALBODYSHOP26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donal Moreno

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Nov 24, 2024

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos appreciates your kind words about our team. Glad you had such a positive interaction with us.

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