Cristian Alvarez
Cristian Alvarez at Toyota of Lancaster
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Cristian Alvarez

Sales Consultant

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
21 Reviews

Dealership Experience

2 yrs, 2 mos

Industry Experience

7 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

21 Reviews

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21 Reviews of Cristian Alvarez

March 12, 2025

Dealership Rating
Employee Rating

Not to happy with detail of vehicle after sale. Car has stickers in varies locations. More

by PLOURITO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 13, 2025

Toyota of Lancaster responded

I’m so sorry, and we sincerely apologize for not removing stickers during detail. Please reach out to us at (661) 952-2103 so we can make it right.

February 25, 2025

Dealership Rating
Employee Rating

The service was phenomenal, I forgot to make an appointment and went as a walk-in and they accommodated me super quick! Gilbert Gabriel? Or Gabriel Gilbert was the service manager and he was totall More

by Devin Gallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Gilbert? Gilbert Gabriel?

Feb 26, 2025

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Gabriel Gilbert receives the recognition he deserves. Thank you again and have a great day!

January 22, 2025

Dealership Rating
Employee Rating

Had great help and got a great deal on my car, super nice and friendly More

by kalynmcclain27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Adcock, Brandon Magana

Jan 22, 2025

Toyota of Lancaster responded

Thank you so much for taking the time to leave us a review on your car buying experience here at Lancaster Toyota. We appreciate you, and Congratulations on your purchase.

December 18, 2024

Dealership Rating
Employee Rating

Overall satisfaction trustful kindness done promptly I been a happy customer for More than 20 years More

by TITA0157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 07, 2024

Dealership Rating
Employee Rating

More communication and fix the problem and not create a problem that does not exist ,mire training would be nice,. Waiting 4 hour to only put air in the tires is a little extreme More

by kseasy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Toyota of Lancaster responded

We're sorry to hear that you didn't get the result you were hoping for during your visit. We take pride in our services and we apologize for not meeting your expectations. Thank you for taking the time to share your thoughts with us.

October 26, 2024

Dealership Rating
Employee Rating

My service representative was exceptional at her job, she got me in and out ASAP, i have never had such a good experience at a service center More

by jjrobertsonxii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

July 13, 2024

Dealership Rating
Employee Rating

Everyone was very nice & extremely helpful with everything, they go above and beyond to make sure you get what you need. More

by leslie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Felipe Torres, Jamie Gawellek

Jul 15, 2024

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

June 10, 2024

Dealership Rating
Employee Rating

They word very good whit me and my wife we are very happy thank you More

by joseportillo46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Bravo , Henry Abarca, Joshua Alperin

Jun 11, 2024

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

April 30, 2024

Dealership Rating
Employee Rating

Very professional. the process was long but everyone did their best to make it as painless as possible. More

by EROCKE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Grizzell

Apr 30, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

April 11, 2024

Dealership Rating
Employee Rating

The dealership itself we have history as a client more than once and have not had a problem with the sales end they have always done a good job but unfortunately can not say the same about my families exp More

by Ij65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2024

Toyota of Lancaster responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to (661) 952-2103 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

1

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