Craig Rotter | Page 8

The customer service at this dealership never disappoints. Trust is hard to come by in this business. I always feel like family. disappoints. Trust is hard to come by in this business. I always feel like family. More

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I am 75 years old and have had many vehicles serviced in my life time. I experienced the best service from the dealership but mostly impressed how Mr. Craig Rotter took the extra steps to assist and make th my life time. I experienced the best service from the dealership but mostly impressed how Mr. Craig Rotter took the extra steps to assist and make the necessary repair I needed. I have never filled out a rating sheet before but could not let Mr. Rotter’s service go unnoticed. Thank you and I surely will use the dealership when needed in the future. More

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My CX9 wasn't driving right and the check engine light came on. I drove right to the dealership. Craig Rotter in the service area sensed I was anxious and came to help me immediately. He explained they we came on. I drove right to the dealership. Craig Rotter in the service area sensed I was anxious and came to help me immediately. He explained they were very busy but would take a quick look to see if he could get an idea what was wrong. He worked a plan that me me feel a valued customer even in the middle of his very busy day. Thank you Craig. More

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Extremely polite courteous knowledgeable and above all service is top notch Zeeshan Karim and Craig Rotter are a big asset to the Wantagh Mazda Dealership Melissa Brett service is top notch Zeeshan Karim and Craig Rotter are a big asset to the Wantagh Mazda Dealership Melissa Brett More

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New car service for trim replacement- quickly got parts, fast service appointment, friendly staff and very well handled from start to finish by Craig Rotter, Asst. Service Manager- thanks so much Craig! fast service appointment, friendly staff and very well handled from start to finish by Craig Rotter, Asst. Service Manager- thanks so much Craig! More

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Service is fantastic. Always quick. This week I needed a quick fix that took longer to explain than the literal one minute it took to fix. Craig had me back on my way bef Always quick. This week I needed a quick fix that took longer to explain than the literal one minute it took to fix. Craig had me back on my way before my appointment time even started. More

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Service was great-Craig called me when the job was done and Jose sent me a video from the garage showing the work that was done. This is a great place to buy a Mazda and get service and Jose sent me a video from the garage showing the work that was done. This is a great place to buy a Mazda and get service More

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Both Craig Rotter and Zeeshan Karim were both friendly and sympathetic to my technology problem. and sympathetic to my technology problem. More

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I’ve made 2 recent visits to the Service Dept. and both times dealt with Craig Rotter. The first time was for a recall which was taken care of seamlessly, including the arrangement of the loaner v and both times dealt with Craig Rotter. The first time was for a recall which was taken care of seamlessly, including the arrangement of the loaner vehicle. The second time was when my tire light came on as I was leaving for work. Not knowing if it was low air or a flat, I stopped into the service department of Wantagh Mazda which was on my way. Craig had someone check the tires and thankfully it was just a low air issue. He and the service team were very efficient, courteous, and accommodating. More

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First oil change. Waited for it. It was no problem. Appointment was on time and it was done quickly. Waited for it. It was no problem. Appointment was on time and it was done quickly. More

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