Craig Rotter
Craig Rotter at Wantagh Mazda

Craig Rotter | Page 7

Asst Service Mgr

Wantagh Mazda

3180 Sunrise Hwy
Wantagh, NY 11793

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5.0
372 Reviews
5.0

372 Reviews

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372 Reviews of Craig Rotter

February 09, 2023

Dealership Rating
Employee Rating

Service department is excellent. Immediate response to my phone request for a new tire. Very efficient repairs while I waited in comfortable waiting room. More

by alicelaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeeshan Karim, David Palmer, receptionist very helpful in

Feb 10, 2023

Wantagh Mazda responded

Thank you so much for taking the time to leave us a review! It was a pleasure working with you. Just let us know if you need anything else!

February 08, 2023

Dealership Rating
Employee Rating

I came into Mazda Wantagh with an unfortunate situation my Mazda 6 engine light came on due to vermin that chew on the engine wires. The Service Team was terrific in diagnosing and repairing the wires and More

by toto11379
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Chiari , David Palmer

Feb 10, 2023

Wantagh Mazda responded

Thank you so much for the great review! It was our pleasure to get you back in the drivers seat of your Mazda. Thank you for your continued business, and just let us know when you need us again.

February 04, 2023

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Prompt, friendly, efficient and communicative service department. From the service writer to the service manager, everyone made it a smooth, relatively quick visit. Thanks to all involved. More

by Bobbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vin Vergara , Zeeshan Karim

Feb 06, 2023

Wantagh Mazda responded

Thank you for the review, Bobbi! This is what we love to hear. We look forward to seeing you next time when you need service again.

January 16, 2023

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I would 100% recommend this dealership! I came in to get my car inspected and wasn’t quite sure what I needed done. Craig was such a pleasure to deal with. He not only explained everything More

by Juliekraus21
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 16, 2023

Wantagh Mazda responded

Julie - we're so glad you enjoyed working with Craig. Every customer deserves our highest level of service, no matter how busy we are. We're glad you felt that. Just let us know when you need some help again!

January 14, 2023

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The service department was helpful. Quick, and explained service also covered via a video with the service man. More

by Mohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2023

Wantagh Mazda responded

Thank you so much for the review. That's what we like to hear. We'll see you next time.

January 11, 2023

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Employee Rating

I wanted to give praise where praise is do. Craig Rotter Asst. Service Mgr helped us resolve a safety issue with our 2023 CX5. We accessorized our car with an after market item that affected t More

by mesonerojr57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vin Vergara , Dave Palmer

Jan 11, 2023

Wantagh Mazda responded

Thank you so much for sharing your comments about your experience with our team! The recognition really does mean a lot, and we'll make sure Craig, Dave and Vin see this. Please don't hesitate to reach out if you need anything else.

January 10, 2023

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Craig Rotter is helpful, prompt, and courteous. The easiest service dept I have ever dealt with. More

by Baileysfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2023

Wantagh Mazda responded

We love to see reviews like this. That word - "easy" is rarely used in respect to dealerships, so we're so very proud to offer that kind of experience to our customers. Thanks again for the business, and just let us know when you need us again.

Jan 11, 2023

Baileysfam responded

Will do- always a pleasure!

January 05, 2023

Dealership Rating
Employee Rating

The service department is very knowledgeable and helpful. Craig Rotter, the assistant service manager was very pleasant to work with More

by Cara.veneziano12
Recommend Dealer
Yes
Jan 05, 2023

Wantagh Mazda responded

Thank you so much for the review Cara. We're so glad you enjoyed working with Craig and our team in the service department. Please don't hesitate to reach out if you need anything else!

December 10, 2022

Dealership Rating
Employee Rating

I was extremely impressed with the service provided by Craig Rotter the Service Manager at the Wantagh Mazda dealership. The best dealership service I have ever experienced. Craig, keep up the good work!! More

by gochezn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2022

Wantagh Mazda responded

We're happy you found our staff to be so supportive during your experience here at Wantagh Mazda. We think Craig is pretty great, too! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

December 08, 2022

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Employee Rating

I walked in assuming the worst, but Craig was honest and sincere and won me over. He is personable, considerate and professional. If you own a Mazda, you would be wise to bring it here for your maintenanc More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2022

Wantagh Mazda responded

Lori - we're so glad that you enjoyed working with Craig. We think he's pretty great, too. We sincerely appreciate your business and your comments. We look forward to working with you again when you're due for maintenance again!

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