Craig Rotter | Page 27

Had to bring my cat in for a recall on my daytime running lights. They scheduled only 1 appointment at a time to ensure safe social distancing which I appreciated. lights. They scheduled only 1 appointment at a time to ensure safe social distancing which I appreciated. More

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Awesome I am currently in my second lease with Wantaugh Mazda. Joe in the sales room is awesome. He is always so helpful and really breaks everything down for I am currently in my second lease with Wantaugh Mazda. Joe in the sales room is awesome. He is always so helpful and really breaks everything down for you. Everyone in the service department is incredible as well. I came in today with an issue caused by Safelite and Craig behind the counter was able to get me a fix for FREE. He saved me so much time and money. I am so appreciative of this location and everything that they do for their customers. I really can't say enough great things. More

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TIRE PRESSURE LIGHT ON No idea what the light meant, Craig explained and was so great. Told me to come back later the same day and would take care of it. Sure enough true No idea what the light meant, Craig explained and was so great. Told me to come back later the same day and would take care of it. Sure enough true to his word, fixed. Thank you so much! More

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Love everyone here !! All so friendly and professional. Shout out to Kenny and Craig always going above and beyond! Service department gets it done quickly and efficiently Odette Shout out to Kenny and Craig always going above and beyond! Service department gets it done quickly and efficiently Odette More

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Craig was incredibly helpful! We couldn’t get a loaner for me but he worked with me and we figured out a time that worked well. I was in and out in under an hour. Much better service than Garden City Mazd for me but he worked with me and we figured out a time that worked well. I was in and out in under an hour. Much better service than Garden City Mazda! More

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Craig and Zee, thanks for taking the time out and explaining my upcoming visit in detail. I appreciate the fact they’re we’re courteous early in the morning and helpful. Love the text service as well explaining my upcoming visit in detail. I appreciate the fact they’re we’re courteous early in the morning and helpful. Love the text service as well More

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It was so super easy! I was delighted! They even scheduled my next vehicle sit, all in less than an hour. I’m so glad I got a Mazda. scheduled my next vehicle sit, all in less than an hour. I’m so glad I got a Mazda. More

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Great Service I've been taking both my Mazda CX-9 and Mazda 6 to Wantagh Mazda for years. Working with Craig and the rest of the service staff is always a great ex I've been taking both my Mazda CX-9 and Mazda 6 to Wantagh Mazda for years. Working with Craig and the rest of the service staff is always a great experience. More

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Remote Start We had the remote start installed in our 2018 Mazda but unfortunately it did not work right. Sometimes it would start and other times it didn’t. We had the remote start installed in our 2018 Mazda but unfortunately it did not work right. Sometimes it would start and other times it didn’t. We called the service department and spoke with Craig. He immediately arranged for us to come in and have the remote start replaced. We did this several times but unfortunately , and we don’t know why, our remote start never worked properly. I told Craig that I would just like my money back and have the system removed, He immediately said “ we just want to make you happy and if that’s what you want we will do that”. Within a week, He scheduled an appointment, we had the remote start removed and we had check in the amount that we were charged to install it. It was an absolute pleasure working with Craig and his crew.....they kept to their word and could have not been more professional! An absolute pleasure to do business with! More

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The Service Dept is run like a well-oiled machine! Entire staff is made up of high caliber individuals. All professional, friendly and focused on making your experience as quick and painless as possi Entire staff is made up of high caliber individuals. All professional, friendly and focused on making your experience as quick and painless as possible. A far cry from most of my experiences in other places! More

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