Craig Fournier
Craig Fournier at Liberty Mazda

Craig Fournier

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
185 Reviews
4.9

185 Reviews

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185 Reviews of Craig Fournier

October 11, 2025

Dealership Rating
Employee Rating

This is by far the best service department I have ever worked with!! Thank you More

by Jeannesbuddyblue
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 11, 2025

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 10, 2025

Dealership Rating
Employee Rating

Dealership provided attentive explanations. When asked questions about a replacement part for my Miata MX5. A very thorough assessment, and a very professional, knowledgeable Management Servic More

by DIANGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

October 05, 2025

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Employee Rating

Carrie and Craig very knowledgeable. Would recommend Liberty (and have) to others. Keep up the good service! More

by l.leland
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

Oct 05, 2025

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

September 30, 2025

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I've been a Liberty Mazda customer for about 10 years now. I love my red Mazda 3 and I always have positive experiences when I bring my car in for service. Craig was friendly and great to work with. T More

by JCREADS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

September 20, 2025

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Location close to my home, so it is readily accessible. Staffers are friendly and very professional. The Office/Workshop areas are neat and tidy. It's always a pleasure attending this location for my More

by Ssjowa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2025

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 09, 2025

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They tried to help me as much as they could. Unfortunately I had no choice but to drive back to the original dealer of the car. Service was still top notch. Very friendly and helpful staff. More

by amianangp
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman, Alana Alvarez

Sep 09, 2025

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 24, 2025

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Best service department I have been to in about most of all the types of cars I have owned More

by BRC042
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 24, 2025

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 18, 2025

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Employee Rating

Trust there recommendations and more importantly not making unnecessary recommendations. Love the videos created showing my vehicle and areas of concern or not. More

by msp75
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman, Alana Alvarez , Georgios Zervantaridis

Aug 18, 2025

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 17, 2025

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Employee Rating

My service provider Craig was very pleasant and efficient with accompanying me with my vehicle. I will continue to bring my Mazda for all my future service on my vehicle. More

by Pinky860
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2025

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 16, 2025

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Employee Rating

Craig, Jason and the guys over there are always so great. Easy to work with and always accommodating. More

by WKABLIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Carrie Hoffman, Alana Alvarez , Georgios Zervantaridis

Aug 16, 2025

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

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