Craig Fournier
Craig Fournier at Liberty Mazda

Craig Fournier

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

Contact Me
4.9
170 Reviews
4.9

170 Reviews

Write a Review

170 Reviews of Craig Fournier

July 16, 2025

Dealership Rating
Employee Rating

Always honest. Thought I might have needed breaks but they were able to get me out with a much cheaper fix. More

by GALLIVANJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 15, 2025

Dealership Rating
Employee Rating

I worked with Alex P, he was so professional, and helpful! He helped me pick out the right car for my family! More

by NICOLE_CROWLEY
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Jul 15, 2025

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

July 11, 2025

Dealership Rating
Employee Rating

They are there for you with all requests! ! The spot to use for all you're vehicles maintenance or even to consider when looking invest in a new model. More

by ALISONF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor, Alan Piacenta

Jul 11, 2025

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 04, 2025

Dealership Rating
Employee Rating

The dealership is beautiful and the service department is terrific. If you can make an appointment online without having to call I suggest you do so. The woman who answers the phones and makes the appointmen More

by Soccerfan227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 05, 2025

Liberty Mazda responded

Thank you for your business. We are sorry to hear that your initial contact with our dealership did not meet our normal high standard of customer service. Your comments aren't the type of feedback we are used to hearing. That said we take the customer experience very seriously and we cannot get better without honest feedback like yours. If you are comfortable sharing more details please reach out to one of the managers listed below. Again, we thank you for your business and look forward to helping you again in the future. Jason Secor Service Manager secorj@exeutiveag.com Jason Behan General Manager Behanj@executiveag.com

July 03, 2025

Dealership Rating
Employee Rating

This dealership is always top-notch. They value their customers throughout the ownership of their vehicles. The service department understands the needs of their customers and direct the More

by LadyDi
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Jul 03, 2025

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

July 03, 2025

Dealership Rating
Employee Rating

The dealership usually keeps great records of what my vehicle is needing. There was an issue with the hardware holding my spare tire. Somehow water has been leaking in there and is rusted so the spare ca More

by LadyDi
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Jul 03, 2025

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

July 03, 2025

Dealership Rating
Employee Rating

The expertise and quality of care that my vehicle receives at this Liberty Mazda location for me, is above all else. If I have a question, it is answered until I totally understand. They always recom More

by LadyDi
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Jul 03, 2025

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

July 03, 2025

Dealership Rating
Employee Rating

This dealership continues to care for customers who purchased their vehicles brand new more than 10 years ago. Superb service and communication. Always going above and beyond. So glad I decided to purc More

by LadyDi
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Jul 03, 2025

Liberty Mazda responded

Thank you for choosing Liberty Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 03, 2025

Dealership Rating
Employee Rating

Friendly, Honest and Respectful I never expected this to be so easy and trouble free. My wife and I are extremely impressed with your customer service. I have done business with Columbia Ford and Gat More

by CARLM.NEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 02, 2025

Dealership Rating
Employee Rating

My family and I were driving north for our vacation when the battery light came on on my daughter’s Mazda3. I called Liberty Mazda , and Craig was tremendously responsive and accommodating. The Liberty team More

by Bill - Virginia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Liberty Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Mazda, we look forward to having you as a valued customer for many years to come!

1
...

Dealership Inventory (283 Vehicles)

new 2025 Mazda CX-50 car, priced at $43,720
2025 Mazda CX-50
new
Gray exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-30 car, priced at $31,860
2025 Mazda CX-30
new
Gray exterior
Automatic
All-wheel Drive
new 2025 Mazda Mazda3 car, priced at $25,910
2025 Mazda Mazda3
new
White exterior
Automatic
Front-wheel Drive
used 2024 Mazda CX-90 car, priced at $37,537
2024 Mazda CX-90
used
Artisan Red Premium exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-50 car, priced at $36,685
2025 Mazda CX-50
new
White exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $33,955
2025 Mazda CX-5
new
Gold exterior
Automatic
All-wheel Drive