Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 17

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
543 Reviews
4.9

543 Reviews

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543 Reviews of Craig Douglas

May 15, 2024

Dealership Rating
Employee Rating

Scott was excellent to work with and answered all my questions, and showed all the options. He worked very hard to make the deal happen, thanks to everyone More

by kens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bomgardner

May 15, 2024

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Scott to be a positive one. Please don't hesitate to reach out if you need anything else.

May 14, 2024

Dealership Rating
Employee Rating

Austin was my salesman, he was amazing and made the deal as painless as possible. Had a really good experience. More

by shaunjd74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin 5 stars

May 15, 2024

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Austin here at Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

May 13, 2024

Dealership Rating
Employee Rating

Jack was very helpful and friendly. He explained everything and answered all the questions I had. 10 out of 10 experience for my first time purchasing a car. More

by Justinkuzawa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Leonhard

May 13, 2024

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jack here at Ken Ganley Ford Norton. Congratulations on your new purchase, Justin!

May 10, 2024

Dealership Rating
Employee Rating

The dealership is very clean, and everyone I dealt with was polite and personable. Christian was the BEST! This was my son’s first car and Christian treated my son with patience and respect. Really good More

by eallenemail
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Christian Rodriguez

May 10, 2024

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear that Christian was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 05, 2024

Dealership Rating
Employee Rating

This was a great experience buying a new vehicle. Everyone was super patient with me as I did not have everything prepared for the trade. Once I had everything I needed, the process at the dealership More

by Joe S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Christian Rodriguez

May 06, 2024

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, Joe, we look forward to having you as one of our valued customers for many more years to come!

May 05, 2024

Dealership Rating
Employee Rating

Tony is awesome! He worked hard to get me a loan for my car. Thanks Tony! More

by lilly_oh73
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Ken Ganley Ford Norton responded

It's great to hear that Tony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

May 07, 2024

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2024

Dealership Rating
Employee Rating

Joe was fabulous to work with! He was very informative and easy to work with! This is our 3rd car purchase from Ken Ganley and we will definitely be back!!! More

by Semetribe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

May 06, 2024

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2024

Dealership Rating
Employee Rating

Amazing service. Best dealership experience I’ve ever had. Everything was ready when I arrived and I was out of there within 15-20min! More

by tsjaques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Pangburn

May 06, 2024

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2024

Dealership Rating
Employee Rating

The staff was very friendly and attentive. They were also knowledgeable and informative throughout the process. I was also greatly pleased with the cleanliness of the vehicle. 10/10, I highly More

by jarek.carpenter
Recommend Dealer
Yes
May 06, 2024

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2024

Dealership Rating
Employee Rating

Desmond (Des) is THE BEST! ! Good and caring people make or break the vehicle purchasing and ownership experience. Des is that person. He's is extremely dedicated to his custo More

by Barth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

May 04, 2024

Ken Ganley Ford Norton responded

Barth, Thank you for your business and this review. We're happy to hear Desmond and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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