Courtney Esposito | Page 3

Everything was smooth and professional! Everything was great..n im looking forward to going back in a few months...blesses Everything was great..n im looking forward to going back in a few months...blesses More

by Angelamantillacolon Verified Customer Verified Customer

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Reliable, friendly, reasonable priced and honest. I can trust that my vehicle is going to get worked on in a timely manner and im not going to be sold a bunch of parts or services I dont need I can trust that my vehicle is going to get worked on in a timely manner and im not going to be sold a bunch of parts or services I dont need More

by Jenniferesposito6 Verified Customer Verified Customer

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First time visiting this dealership for service. Everything was clean orderly. The customer service representative greeted me timely and was professional. Everything was clean orderly. The customer service representative greeted me timely and was professional. More

by Hpedron62 Verified Customer Verified Customer

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Good advice good waiting time but last time before I went they didn't put a gasket on my oil drain plug so I wasn't satisfied at the moment but when I went last week they didn't put a good job they didn't put a gasket on my oil drain plug so I wasn't satisfied at the moment but when I went last week they didn't put a good job More

by victorlaboy2020 Verified Customer Verified Customer

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Great experience service rep was great, Courtney took good care of me, explained everything very well made sure I was dropped off and picked up even though the shuttle service driver was off that day. good care of me, explained everything very well made sure I was dropped off and picked up even though the shuttle service driver was off that day. More

by gripper23 Verified Customer Verified Customer

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Poor-1 : I was told by Ashley to give a call to speak with Rubin regarding the first car payment. I have also spoke with Dave last night to call back in today at 10am. Ashley told me to reach out to see with Rubin regarding the first car payment. I have also spoke with Dave last night to call back in today at 10am. Ashley told me to reach out to see if anything can be worked out due to us not having the car very long regarding the first payment of $312. I have also called capital one bank and they told me to reach out to you guys as well. And I'm not very successful with that. More

by jhamlette Verified Customer Verified Customer

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Bought a car two months ago, had issues, called you guys, nobody got back to me for three days, had to have the car towed to my mechanic and spent $900 to have it repaired I went three weeks without air-cond nobody got back to me for three days, had to have the car towed to my mechanic and spent $900 to have it repaired I went three weeks without air-conditioning before you guys fixed it. During the heat wave. I'm grateful that you finally did it More

by Lifecoaching.terri Verified Customer Verified Customer

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Thank you so much for everything that Kia did for me. I do appreciate the service department for all their hard work they did on my Classic car. She drives so much better now. I am truly blessed to be pa I do appreciate the service department for all their hard work they did on my Classic car. She drives so much better now. I am truly blessed to be part of the Kia family. Great job and a BIG “Thank You” to Scott, Courtney and Reuben. More

by Sony Verified Customer Verified Customer

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They were very courteous when I was there and professional. The one gripe I have is when I first called to say I have a problem that I know is covered under my warranty, they came up with severa professional. The one gripe I have is when I first called to say I have a problem that I know is covered under my warranty, they came up with several different reasons why it may not be covered. If the car has a warranty, don't look for ways to get out of performing the work just because you won't get paid for it. It's really annoying. A big plus is what the tech that was working on my car took a video and explained everything in the video while showing me what he was talking about. I did like that a lot. More

by mermelmadness Verified Customer Verified Customer

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I have been going to Napoli KIA for quite a while. Honestly, you will not find a better team of service advisors anywhere else.. everyone provides and outstanding services from beginning to end. Most Honestly, you will not find a better team of service advisors anywhere else.. everyone provides and outstanding services from beginning to end. Most of the time, my service advisor is Berit Ostensen . She provides an outstanding service, she is friendly, professional, extremely knowledgeable and treat you with kindness and respect. The service department and the team of advisors are just awesome. All of them are wonderful people, so you will not be disappointed by choosing them to take care of your car. More

by ac Verified Customer Verified Customer

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