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Courtney Chienne
Courtney Chienne at Lithia Hyundai of Reno

Courtney Chienne | Page 3

Business Development Admin

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.8
22 Reviews
4.8

22 Reviews

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22 Reviews of Courtney Chienne

October 02, 2025

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Employee Rating

I had to wait over 2 hours for an oil change, my 16,000 service. It was very long More

by BVRJNS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 02, 2025

Lithia Hyundai of Reno responded

Hello, Thank you for bringing this to my attention. It is regrettable to hear about your experience with us. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Olsen - Service Manager - jolsen@lithia.com

September 24, 2025

Dealership Rating
Employee Rating

Lack of transparency and also not all services performed as requested. I usually don’t write bad reviews but I don’t like car dealers not being transparent, guess they carry that bad reputation anyways. More

by t2kai.2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Sep 25, 2025

Lithia Hyundai of Reno responded

Hi, Providing 5-star care is a priority for us, and based on your feedback, it seems we didn’t meet that standard during your recent visit. Your comments regarding transparency are important, and we’d like to better understand the specifics of your experience. At your earliest convenience, please contact me directly at srobert@lithia.com or 775-446-5334. I’d welcome the opportunity to speak with you, answer any questions, and ensure your concerns are properly addressed. Thank you, Scott Robert Customer Relations Manager 775-446-5334 srobert@lithia.com

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