Cory Skeen

Deceptive sales practices, predatory financing, ineffective repairs, non-callbacks, lack of communication, and poor customer service have caused me significant financial and personal hardship. I wo ineffective repairs, non-callbacks, lack of communication, and poor customer service have caused me significant financial and personal hardship. I would even give them one star. I have been without a vehicle for 46 days. The dealership’s communication has been deplorable. This experience has been a nightmare. Check the BBB reviews More

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Absolute Nightmare Experience – Avoid Corwin Auto at All Costs On March 5th, I was told my financing was approved by Corwin Auto. I trusted that, signed paperwork, and drove away in what I thought was my Costs On March 5th, I was told my financing was approved by Corwin Auto. I trusted that, signed paperwork, and drove away in what I thought was my new truck. Just two days later, the check engine light came on. Took 2 weeks to get into shop. I was expected to pay for the diagnosis, the $80.00 part, $1000.00 in labor, and two weeks with no vehicle( now 4 weeks no vehicle). Got the truck back, (in the meantime registered and insured it per the 30 day requirement) Had the truck two weeks and check engine light back on. Now expected to pay 4500.00 I refuse. The manager will not return my calls. Come to find out after signing two different financing packets and being assured I was financed and sending in multiple financial statements and jumping through hoops, I’m still not financed — and now the truck is sitting in the shop. They’re refusing to take responsibility, and I’m stuck with a broken vehicle, no financing, and serious damage to my credit from multiple hard inquiries. There has been zero follow-up, no communication, and absolutely no accountability. They talk about customer satisfaction, but my experience was nothing but deception and frustration. I've been without a vehicle for 42 days. My income depends on having a dependable vehicle. I have had to turn jobs away. This has been the worst experience Don’t be fooled by the fake 5-star reviews — if you want a reliable vehicle or an honest sales team, service team, this is NOT the place. More

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Tucker. The order was built incorrectly and rather than being customer service oriented and keeping the customer taken care of the dealership placed all of The order was built incorrectly and rather than being customer service oriented and keeping the customer taken care of the dealership placed all of the blame on ford (not my problem) then because they were not going to make any money the trade value was undervalued so they could regain losses. I DO NOT recommend what so ever! More

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Bought a used car here and they hid a pre existing condition and wouldn’t refund. condition and wouldn’t refund. More

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Bought a used car here. The next day an obviously pre existing condition came to light. A Check engine light. Took it back to the dealership and they offered me $5000 less t The next day an obviously pre existing condition came to light. A Check engine light. Took it back to the dealership and they offered me $5000 less than I paid two days earlier. I put less than 50 miles on the car when this happened. These people are scoundrels and thieves. Don’t trust them on anything! More

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This place is nothing but bunch of liars trying to rip of customers. If you are looking to shop online this is definitely not a place. They will claim they will complete car buying process and ship car on ti customers. If you are looking to shop online this is definitely not a place. They will claim they will complete car buying process and ship car on time ( shipping with buyer expense) within short time but that is not going to happen. Started car buying process on Jun 12,2024 with deposit and completed purchase paperwork on June 17. It is June 29, 2024 and I am still waiting on the car , which should not take more than day or two to get to my location from the dealership. If you look to shop in person, you might want to look for other options because, they claim they have competitive interest rates which is big lie and they do not accept third party financing. They do not tell you these things up front. More

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I cannot say enough good things about Travis! I saw a car online, called Corwin Ford, and told Travis I would be down for a test drive. He made sure that it was a smooth and easy process even th I saw a car online, called Corwin Ford, and told Travis I would be down for a test drive. He made sure that it was a smooth and easy process even though I only gave him a 20minutes heads up! This having been my first experience with a dealership, I came into this very hesitant and nervous mild set , but Travis made the whole interaction reassuring, and genuinely cared about my wants and needs from a car. After deciding to purchase the car, he made sure all the paper work went smoothly, and even made sure to check in with me the week after my purchase to make sure I was 100% satisfied with my purchase. Safe to say, he was professional, helpful, and communicating with him felt like talking to a good friend. If you are looking for a car, I will forever and always recommend Travis!! You will not regret it! More

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Second vehicle purchase where is CORWIN FORD of Reno. Professional and courteous and knowledgeable, great experience all around! Thank you. Professional and courteous and knowledgeable, great experience all around! Thank you. More

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I used to buy cars from here a long time ago but I stopped with the change of ownership. Big mistake! I came back today to the best staff and people I have ever dealt with when buying a car. Four hour stopped with the change of ownership. Big mistake! I came back today to the best staff and people I have ever dealt with when buying a car. Four hours later and I’m so happy I stopped by. If you want great service with no B.S I would buy your next car at Ford in Reno! Special thanks to Christopher Winberg. Brandon and Ivan were also really helpful. Thanks again! More

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Overall very good experience in buying a new truck from Corwin Ford of Reno! They were able to source a particular model that I was in search of. I had a trade-in and the paperwork process was very smooth. Corwin Ford of Reno! They were able to source a particular model that I was in search of. I had a trade-in and the paperwork process was very smooth. I have some service history with this dealer as well, and while parts supply is still a challenge nation wide, overall very good here as well! This dealership is under new ownership, and this is a good thing. The facility itself could use a facelift and some upgrades, hopefully that is in the works, it is a good location. Easy to get in and out of. Overall, 5 star rating, thank you! More

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