Dealership Experience
11 yrs, 1 mo
Industry Experience
11 yrs, 1 mo
Specialties & Trainings
Technology Expert
76 Reviews
Write a Review76 Reviews of Connor Wickenhauser
November 13, 2024
Very satisfied with the service that I received. Easy to work with and very friendly. Easy to work with and very friendly. More
Other Employees Tagged: Scott Soller
November 05, 2024
From the minute I walked in, I was welcomed and felt like i was family. My current car (Kia Soul) was having major issues and numerous light were on the dash, and the car would just stop as I was drivin like i was family. My current car (Kia Soul) was having major issues and numerous light were on the dash, and the car would just stop as I was driving or turning a corner. So it was not very safe to be driving at all. Connor made sure I talked to Heather in the service isle to get her opinion as I brought in a sheet from Autozone checking all the lights and batteries and she was honest and didn’t hold back as to what she thought with the information I provided. She even said, without getting into it, I can’t 100% tell you what is wrong, but it doesn’t look good. Connor sense my anxiousness and he then had me speak with Randy the service manager and he advised me as well on how bad the issue was. I was still a bit anxious about it, so Connor suggested we talk to Steve who is one of the most amazing service techs there. He listened to me and was honest as to what he thought was wrong with my Kia and didn’t hold back on how much it would be to fix and suggested I just buy a new car! He even said, I’ll sell you one. I loved the sense of humor and the honest advice I got from everyone. Connor listened to my concerns and immediately got to work on helping me find a car that would work best for my needs. Brett came over and said hello as he was walking by which was so great. Joel is amazing in finance he worked out a rate and explained everything, all the options and what he felt would be best for us. The staff at Valley went above and beyond to help me and my husband find a car that would fit our needs and our budget as we were not looking to get one. Like I told Connor, “This was not on my Bingo card today!” The best part, my new car would not be ready but Valley ensured I would have a safe car to drive until they could get me into my new 2025 Buick Encore. Connor said, “We here at Valley, will not let you drive your previous car anymore, it’s not safe at all. We will make sure you have something to drive.” From all my interactions with Heather, Randy, Steve, Brett, Joel, and Connor they made made me feel that Valley Buick GMC really cares about their customers and treats them like family. This dealership has just gained a customer for life. More
Other Employees Tagged: Brett Paul, Randy Rue, Heather Swanson, Joel Mullett , Steve S- Service Technician
November 04, 2024
Great service there, they don't try to sell you things that don't need to be done. Quality dealership. that don't need to be done. Quality dealership. More
Other Employees Tagged: Brett Paul, Scott Soller, Joel Mullett , Stephen, service writer, excellent
October 25, 2024
You guys took great care of us! Thank you so much! I will definitely recommend Thank you so much! I will definitely recommend More
Other Employees Tagged: Brett Paul, Joel Mullett
October 18, 2024
I worked with Connor and he was very helpful and patient. He really took the time to explain everything to me regarding the purchase and showing me how everything worked on the vehicle. Charlie was the same He really took the time to explain everything to me regarding the purchase and showing me how everything worked on the vehicle. Charlie was the same way explaining everything well during the financing. More
Other Employees Tagged: Charles Fink
October 08, 2024
Everyone is very helpful, and always so nice. Thank you for making my car buying experience great! Thank you for making my car buying experience great! More
Other Employees Tagged: Brett Paul, Randy Rue, Shane Carnahan, Gary Gibson, Tim Condon, Scott Soller, Heather Swanson, Tom Stensrud, Joel Mullett
October 05, 2024
Valley Buick has been the best dealership that I have ever worked with! The staff there have always been very nice. The service has been quick and easy. There is no reason to shop any where else for me. ever worked with! The staff there have always been very nice. The service has been quick and easy. There is no reason to shop any where else for me. More
Other Employees Tagged: Brett Paul, Randy Rue, Shane Carnahan, Gary Gibson, Tim Condon, Scott Soller, Heather Swanson, Tom Stensrud, Joel Mullett
October 04, 2024
This was my first time here and it felt very family oriented and friendly. Thabk you oriented and friendly. Thabk you More
Other Employees Tagged: Brett Paul, Joel Mullett