Colton Smith | Page 3

very happy Colton was my salesman. He was very nice and efficient. It did not take very long at all. I would tell others about the experience. Colton was my salesman. He was very nice and efficient. It did not take very long at all. I would tell others about the experience. More

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Customer service My experience started out bad. But once Colton Smith got involved it went great. He made sure I got the service I needed. He updated me on a regular b My experience started out bad. But once Colton Smith got involved it went great. He made sure I got the service I needed. He updated me on a regular basis. I appreciate that. He's a good guy. More

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I was not pleased with the length if time it took, 6 hrs. If a customer is going to be there for the length of time I was the dealer should consider providing lunch or at least a vending machine with sandwich If a customer is going to be there for the length of time I was the dealer should consider providing lunch or at least a vending machine with sandwiches. I wanted to purchase a soft drink but a note on the machine said drinks were not cold so just had bottled water provided. When I was with the woman who took me through the process of financing there was a small black box on her desk that required me to sign several times and was not able to see the information on the screen. Need to get that fixed. A man selling after market floor mats etc.did a good job of providing information on what items were available for my vehicle, but did not have the items I wanted in Stock. One more small issue is when the vehicle came back from make ready the wheels were not cleaned well and the front flimsy plastic license plate frame and dealer logo made of card board are not necessary as the first car wash will destroy it. More

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Awesome! I've never had a good experience at a carlot, until Planet Ford. I was upside down on a car I hated. I didn't know what to do. I took a chance walk in I've never had a good experience at a carlot, until Planet Ford. I was upside down on a car I hated. I didn't know what to do. I took a chance walk in the door, and they got it done for me. I now have a car that's saving me gas,time,and money. Colton Smith thanks! Anyone reading this go talk to him. He stayed on point, didn't push, answered any questions in detail, stayed honest, and got it done. Thanks! More

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