Colton Smith | Page 3

Great customer service! They were able to help me get what I needed in my budget. Colton was amazing and understanding of my situation. He was very helpful. Great experience. what I needed in my budget. Colton was amazing and understanding of my situation. He was very helpful. Great experience. More

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Easy buying vehicle I have always bought my vehicles from Planet Ford..but this time it was like walking into disneyland. The whole process was handled quickly and effic I have always bought my vehicles from Planet Ford..but this time it was like walking into disneyland. The whole process was handled quickly and efficently by Colton Smith. As for the Explorer..I COULDN'T BE MORE PLEASED!!! More

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Bought 2 with him and coming back next fall for another! Great guy. Hard worker. And always a respectful and happy person. He’s knowledgeable about Fords, but if he doesn’t know he’s resourceful enough to f Great guy. Hard worker. And always a respectful and happy person. He’s knowledgeable about Fords, but if he doesn’t know he’s resourceful enough to find out and let you know. More

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We had the pleasure of purchasing our 2019 F250 lariat ultimate from colton at planet ford spring. The folks there are 100% professional and gave us an awesome deal. They have our business from now on as ultimate from colton at planet ford spring. The folks there are 100% professional and gave us an awesome deal. They have our business from now on as this is the second vehicle purchase I've made with them this year! More

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Worked with my budget and put me in a great truck. Had an issue with the previous truck, made all accommodations to get me into a new one issue with the previous truck, made all accommodations to get me into a new one More

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Colton is professional and knowledgeable to work with. He made our transaction feel seamless and got us a great deal. We would highly recommend visiting Planet Ford and working with Colton. He made our transaction feel seamless and got us a great deal. We would highly recommend visiting Planet Ford and working with Colton. More

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Great people, service and the best deals. I have worked with this dealership for over 20 years and purchased at least 7 vehicles from them. There people and service have always been excellent I have worked with this dealership for over 20 years and purchased at least 7 vehicles from them. There people and service have always been excellent. More

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Planet Ford - Definitely worth the flight from Dallas Hey Everyone, I wanted to share my experience with buying my 2019 F150 from Colton Smith at Planet Ford in Spring TX. Colton was great to work with. Hey Everyone, I wanted to share my experience with buying my 2019 F150 from Colton Smith at Planet Ford in Spring TX. Colton was great to work with. He gave me pricing options via email and was honest and straight forward with no hidden dealer add-on’s or pressure. I’m in Dallas so I flew into Houston and took an Uber to the dealership arriving at approximately 12:30pm. Bottom line I was driving off the lot at 1:35pm. They already had all the paperwork ready so we were able to spend most of that time showing me the new truck features. What a great experience from everyone at the dealership including Andrew in Finance. Definitely one of the best car buying experiences I’ve had in over 35 years of purchasing cars. Even with the airfare I ended up saving thousands over the local deals I found. More

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Excellent Service I would like to say that Colton Smith provided a excellent services and was excellent communication . The atmosphere was light and clean with energy I would like to say that Colton Smith provided a excellent services and was excellent communication . The atmosphere was light and clean with energy high. More

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excellent help from Colton. Dependable, honest, hard working, had the car washed at least 3 time for us between seeing it and picking it up. walked us through ford pass which is Dependable, honest, hard working, had the car washed at least 3 time for us between seeing it and picking it up. walked us through ford pass which is one of the the things that salesmen do not do in this town. ive told multiple people about ford pass and its a definite reason i bought into ford and continure to buy ford. but i have found other ford family who are clueless to ford pass. salesmen are missing the boat on how important it is to mention this option. i believe you could sell more cars if the salemen in your force were trained on the app and had to pass a test showing proficiency in demonstating the capabilities of the app. at least a demo on the showroom floor of ford pass would be a sales tool that is not being utilized today. But its not my dealership, its your so i dont make those kinds of decisions but if i did i would find a way to place more importance in this feature because i have bought two cars because of it. Ive talke to 3 ford owners who were never told about ford pass and you should have seen their faces when they found out. I guess nobody in management is really pushing this feature really hard at all. And definitely not following up to see if it happens. If i owned this dealership my but would be in there all the time. talking to customers and seeing what they thought and giving some goodies away to get real answers. Colton did show us ford pass so i thank him for being a very thorough salesman. Oh yeah while im at. the finance guys gave me some coupon books for maintenance. that should be standard. they dont give you anything at express lube if its not at the mileage mark for the service. That would change, if you need wipers and its time then they should give them up not tell you well you have to wait for your mileage. That sucks. Plus they dont tell you how long you are going to wait to get service at express lube. More

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