Collin Petgrave

We love Nissans and Universal Nissan employees are second to none. We will always use Universal to none. We will always use Universal More

by JULM19633 Verified Customer Verified Customer

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Richard Harris was very helpful! We will definitely be back to deal with him again! We will definitely be back to deal with him again! More

by EMIL3 Verified Customer Verified Customer

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Universal Nissan is an excellent facility, neat clean and their cafe is wonderful! The staff are always knowledgeable and helpful. I have purchased four vehicles from Universal Nissan and continue to to come their cafe is wonderful! The staff are always knowledgeable and helpful. I have purchased four vehicles from Universal Nissan and continue to to come to the facility for my maintenance car services on all of my vehicles. I have complete trust in my service advisor. More

by COURTNEYCARLOZZI Verified Customer Verified Customer

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Purchased a use car less than 30 days and and the team there did a great job replacing malfunctioning headlight and dying battery at no cost to me. there did a great job replacing malfunctioning headlight and dying battery at no cost to me. More

by alwardtc Verified Customer Verified Customer

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The very best. Thanks so much. Heaven bless you all. I couldn't have asked for anything more. Many blessings to you all. Keep up the good work. Thanks again. Thanks so much. Heaven bless you all. I couldn't have asked for anything more. Many blessings to you all. Keep up the good work. Thanks again. More

by CHICHIGOTFREE2 Verified Customer Verified Customer

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We took our 2016 Nissan Pathfinder to Universal Nissan on Monday 1/16 for routine maintenance and it’s been a nightmare ever since. Apparently Nissan’s CVT transmission has a class action lawsuit and the onl Monday 1/16 for routine maintenance and it’s been a nightmare ever since. Apparently Nissan’s CVT transmission has a class action lawsuit and the only way to remedy their quality control issue is to allow them to keep your car for 2-3 days. We agreed and after 3 days we were told after no return call after hours of calling Colin in the service department that it would be 3 more days! We will have been without a vehicle for almost a week! When I called to inquire about getting a loaner vehicle so we would not be without a car due to their issues, I was told they were closing so they couldn’t help us. This when he waited 6 hours to call us back at all. Do not buy a Nissan, do not purchase or service your vehicles at this location. They don’t care at all about you. More

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Great service and superb customer service. Will recommend this dealership and Javon to everyone I know Will recommend this dealership and Javon to everyone I know More

by MROD081962 Verified Customer Verified Customer

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The service team does not help any of their customers! Every time I get my car serviced it comes back with a whole new problem, then when bringing it to the staffs attention they treat you with no respect Every time I get my car serviced it comes back with a whole new problem, then when bringing it to the staffs attention they treat you with no respect and are not willing to help correct the concern. And please never mention warranty to the service staff its like they hear that word warranty and send you away without considering to help the issue! WORST customer service department I have encountered I think I need to go to another company and get rid of this Nissan I have now! More

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Buen servicio muy buen vendedor excelente atención muy buen profesional muy amable cordial te explica y te ayuda en todo buen profesional muy amable cordial te explica y te ayuda en todo More

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Very courteous people at the dealer willing to help with your need without pushing you to buy. your need without pushing you to buy. More

by MARTINNEGRON71 Verified Customer Verified Customer

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