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Collin Floyd
Collin Floyd at Germain Toyota of Columbus
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Collin Floyd

Assistant Service Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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3 Reviews
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3 Reviews

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3 Reviews of Collin Floyd

October 22, 2024

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Employee Rating

Colin Floyd was very helpful to resolve an issue. The representatives were friendly and attentive. They kept me up to date on the status of my car and other services that could be updated while I was More

by amycosu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy and Daniel

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Oct 23, 2024

Germain Toyota of Columbus responded

Amy, we're happy Collin's expertise helped you have a very positive experience at Germain Toyota. Thank you so much for your excellent feedback. Safe travels until we see you next time! Best Regards, Marcello Frustaci General Manager

May 15, 2024

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Employee Rating

Bad customer service Wait is too long. Not enough technicians. Made you reschedule or come back extra times. More

by BRIDGET.REITANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Teresa Wilson, Chris Curtis, Gabrielle Mansour, Mahogany Nolen, Jerrod Ridgeway, Shannon Lovelett, Esmma Ali, Jadyn Schram, LaQuita Allsion

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Jun 21, 2024

Germain Toyota of Columbus responded

We are sorry to hear your experience was not the 5-star visit you should have received from our team here at Germain Toyota. Our service manager, Troy Almanson has attempted to contact you to speak personally with you regarding your visit. Please give Troy a call at 614-383-5215 so he may address your concerns. Thank you. Best Regards, Marcello Frustaci General Manager

April 02, 2024

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Employee Rating

Demetrius Davis was very helpful and knowledgeable with stepping me through the process of purchasing a 2024 Toyota 4Runner. He was patient with me as I considered add ons such as extended service plans. I More

by candleshoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Pratt, Demetrius Davis, Marcello Frustaci, Selena Laney, Sulayman Nyang

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Apr 03, 2024

Germain Toyota of Columbus responded

That's great news. Thanks for stopping by to let us know how pleased you were with the supportive dealership visit Demetrius provided for you. We hope to do it again some day, but until then please enjoy safe and pleasant travels. Best Regards, Marcello Frustaci General Manager

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