Colin Parker | Page 11

Our daughter arrived at Ferman after some very upsetting turn of events with a used car she had purchased for herself from another car lot just a month prior. She contacted us from the street and we helped turn of events with a used car she had purchased for herself from another car lot just a month prior. She contacted us from the street and we helped navigate her to Ferman following some research. This was a pivotal decision as the Ferman team provided quick yet thorough assessment of that vehicle. Following a family discussion, we decided to trade in the vehicle and we were transferred to the Ferman Sales team where we were introduced to sales associate, Jerome Lennon. Jerome quickly assisted us with navigating the trade in car estimation and identifying a proper used vehicle for our daughter. Within a single day, this process was successfully navigated! Moreover, during the final walk thru of the vehicle, Jerome identified an issue which the dealership fully stood behind and remediated. Fantastic customer service, communication, and professionalism demonstrated end to end in our engagement. We are very happy to have discovered Ferman during an hour of need and looking forward to partnering with them over the years. Highly recommended!! More

by Phil VanDerHeyden Verified Customer Verified Customer

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Olly was the best sales person I have ever had and Ferman Chevy was the best experience I have ever had with buying a vehicle will recommend anyone to go there for a vehicle purchase Chevy was the best experience I have ever had with buying a vehicle will recommend anyone to go there for a vehicle purchase More

by ehm07 Verified Customer Verified Customer

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Excellent experience purchasing my truck with the entire staff! Definitely will be back for my next purchase. staff! Definitely will be back for my next purchase. More

by greenboysak Verified Customer Verified Customer

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I am very happy alli I bought the car from him at the dealership is a good one and a hard-working man. dealership is a good one and a hard-working man. More

by tuyencaoo197332 Verified Customer Verified Customer

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They were very helpful in choosing a car in the budget that I could afford that I could afford More

by FKILFEATHER1763 Verified Customer Verified Customer

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Very pleasant experience. Everyone was friendly and knowledgeable. No pushy or rude employees. A great car buying experience in whole. Everyone was friendly and knowledgeable. No pushy or rude employees. A great car buying experience in whole. More

by caldwell.vernice24 Verified Customer Verified Customer

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Great to work with. Had an issue but it was resolved quickly. Albert has been awesome. Had an issue but it was resolved quickly. Albert has been awesome. More

by brittstills Verified Customer Verified Customer

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OUR #1 problem with this dealership is the Window sticker showed warranty but salesman said that the window sticker was a mistake, it doesn't have a warranty ! We should have walked out right then but we wer showed warranty but salesman said that the window sticker was a mistake, it doesn't have a warranty ! We should have walked out right then but we were buying an extended warranty so we figured it might be ok. If you look it up on their site it says that even cars with over 50,000 miles come with a warranty. Ours had 51,500 ?? We still question why they would not warranty it. My wife also asked if there were any problems with this car, he said none that he knew of, however there is a class action lawsuit about the radio's in these cars. According to the research we did every dealer was notified of this lawsuit. The radio did not work right, however they did put in a new one to make it right! Needless to say we will not buy again from this dealership. Just beware double check EVERYTHING, maybe you’ll do better than us ! More

by blloyd815 Verified Customer Verified Customer

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Had an excellent experience buying my 2015 Chevy Camaro at Ferman Chevrolet. Would highly recommend making your next purchase there. They made the process go smoothly. at Ferman Chevrolet. Would highly recommend making your next purchase there. They made the process go smoothly. More

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Andrew was amazing! He was professional and knowledgeable, I would recommend him to anyone looking for a car! He was professional and knowledgeable, I would recommend him to anyone looking for a car! More

by ATURBITT214 Verified Customer Verified Customer

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