Colin Grindley

Colin Grindly took us for the test drive because Ken Lucas had to leave shortly after showing the car. Neither knew much about this mild hybrid, but we had already done our research. Colin was pleasan Lucas had to leave shortly after showing the car. Neither knew much about this mild hybrid, but we had already done our research. Colin was pleasant and Ken was terse and unhelpful. While purchasing the CPO 2021 GLS450, I asked Ken for a copy of the last maintenance shop record and and he said it was policy not to give such records. He said everything was on Carfax. So I asked why was an airbag just replaced. He then gave me the shop record with no mention of an airbag. Financer Harry tried rushing thru signatures, then spent a boringly long time on extended warranties, prepaid maintenance, tire protection. He failed to have our bank draft faxed with both sides, so that snarled financing for a week. Concierge Brandon was polite and showed us features of the car. However, he could not explain how the anti-theft features worked and promised to call and tell us. After a week of no callback, I phoned Brandon and told him how it works. He did help us through programming the homelink feature because the instructions in the manual were in error. We love the car - the staff was average to disappointing in their performance. More

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When I called the dealership to inquire about a used vehicle, I asked for their best sales associate. We will never know if the assignment was random or not but was pleased with having had an opportuni vehicle, I asked for their best sales associate. We will never know if the assignment was random or not but was pleased with having had an opportunity to do business with Colin Grindley. Colin was very knowledgeable, thorough and easygoing. He made the sale transaction an absolute pleasure! A special note of thanks to Brandon for familiarizing us with the new (used) vehicle. More

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Very friendly and welcoming and Ken listened to what I wanted. Thanks to Colin also. wanted. Thanks to Colin also. More

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I am a long time MB loyalist as me and my wife have purchased 10 new MB cars during the past 15 years. Ken and Colin from Bonita Springs MB made my purchase simple and easy with updates on the cars pr purchased 10 new MB cars during the past 15 years. Ken and Colin from Bonita Springs MB made my purchase simple and easy with updates on the cars production and delivery status. The car is unbelievable and I am very satisfied. We will be buying a new MB for my wife in Fall 2022. More

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Loved how smooth the overall process was once I got to the car I wanted. They were very kind, friendly and attentive. the car I wanted. They were very kind, friendly and attentive. More

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We purchased a new 2022 GLE350 from MB of Bonita Springs. Colin Grindley was our sales rep and did an excellent job of executing the vehicle explanation and available options. Further, Colin kept us updated Colin Grindley was our sales rep and did an excellent job of executing the vehicle explanation and available options. Further, Colin kept us updated throughout the entire process from order date through delivery. We highly recommend this dealership and Colin Grindley specifically as an outstanding sales rep. More

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Great service Great facility Beautiful cars I especially appreciated the time spent with Jake He was knowledgeable & patient teaching me all the features of my new car especially appreciated the time spent with Jake He was knowledgeable & patient teaching me all the features of my new car More

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We have owned Mercedes for several decades and the service we receive from Mercedes-Benz Bonita Springs is first class, just like the cars themselves. We would thoroughly recommend this dealership an service we receive from Mercedes-Benz Bonita Springs is first class, just like the cars themselves. We would thoroughly recommend this dealership and David Mesa, Colin Grindley, Ken Lucas and Harry Sugarman. Also loved our educator, Brandon, who is a star! Brandon helped me so much, I now know how to use gadgets I didn't even know were there! Well worth a visit to buy a superb car with top service! More

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Purchased a E300 from Colin. He was patient, professional and knowledgeable. A completely pleasurable experience. We recommend him without reservation. professional and knowledgeable. A completely pleasurable experience. We recommend him without reservation. More

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From the first contact through the moment I drove away with my new car and even beyond, my experience was extraordinary. I submitted a request online to schedule a test drive and within minutes I was talk with my new car and even beyond, my experience was extraordinary. I submitted a request online to schedule a test drive and within minutes I was talking with Colin Grindley. A short while later, I had a test drive scheduled, a trade-in value estimated, and a hold deposit paid. A few days later, I happily drove THE car (an E450) 3 hours home to the east coast. Colin is the absolute best ! I never felt any salesperson pressure which is rare in the industry, but did feel like a valued customer before I even became one. Every question I asked was answered right away, and that includes post-sale queries. On top of all that, Colin and the rest of the team working the day I came in were so kind to my dog Oscar. As all dog owners know, you can tell a lot about a person by how they treat animals and how the animal responds to them. Let's just say that Oscar was sad to leave the dealership. Thank you so much for everything, Colin ! I highly commend and recommend you and MB of Bonita Springs ! More

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