Cole Semple
Cole Semple at Copeland Subaru Hyannis

Cole Semple | Page 6

Service Assistant

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

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5.0
105 Reviews

Dealership Experience

3 yrs, 8 mos

5.0

105 Reviews

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105 Reviews of Cole Semple

January 07, 2025

Dealership Rating
Employee Rating

We have purchased our lease many Subaru and we have found that Copeland and the predecessor dealer have done a great job both on the sales and service sides. Highly recommend them. Essence, Our service perso More

by David Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham, Tristan Lai-Santos, Essence Mahoney , Michelle Martin, George Costa

Jan 08, 2025

Copeland Subaru Hyannis responded

Hi David! Thank you for the high praise! We're delighted to hear that both Essence and George made your experience at Copeland Subaru Hyannis exceptional. We appreciate your recommendation and look forward to serving you again in the future! Bryan Scarpellni Managing Partner

December 31, 2024

Dealership Rating
Employee Rating

I went in for my first oil change, and was very impressed. The service rep was very efficient and courteous. The waiting area was very comfortable, and I was out of there in about an hour. I would More

by Bswjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Fortin

Dec 31, 2024

Copeland Subaru Hyannis responded

Bswjackson, we're delighted to hear about your positive experience with our service team at Copeland Subaru Hyannis. Thank you for recommending us and we look forward to serving you again in the future! Bryan Scarpellni Managing Partner

December 24, 2024

Dealership Rating
Employee Rating

I always get amazing service at the dealership where I bought my car in 2019. I purchased an extended warranty so I’ve been lucky that I haven’t had to pay a lot. All of the Service staff are friendly and More

by Sheila H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham, Tristan Lai-Santos, Essence Mahoney , Michelle Martin

Dec 24, 2024

Copeland Subaru Hyannis responded

Sheila, thank you for the glowing review! We're delighted to hear that Michelle and our Copeland Subaru Hyannis team have consistently provided amazing service. Your kind words mean a lot to us! Bryan Scarpellni Managing Partner

December 24, 2024

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The car was serviced promptly for oil change and tire rotation. I waited an hour for it which is reasonable. I used the coupon which was sent to me via an email from the dealership. The lounge area was n More

by DrDK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Essence Mahoney

Dec 24, 2024

Copeland Subaru Hyannis responded

We're delighted to hear that your service experience at Copeland Subaru Hyannis was efficient and comfortable! It's great you could take advantage of the coupon, and we're glad our lounge met your expectations. Thank you for choosing us for your car's maintenance needs! Bryan Scarpellni Managing Partner

December 24, 2024

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Employee Rating

Love Copeland. They are friendly, speedy, and helpful. Definitely worth the drive over the bridge More

by Xan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 24, 2024

Copeland Subaru Hyannis responded

Thank you for the fantastic review, Xan! We look forward to seeing you again at Copeland Subaru Hyannis! Bryan Scarpellni Managing Partner

December 19, 2024

Dealership Rating
Employee Rating

Took my car in for service. They did a great job. Cole was very helpful. And everyone is always pleasant More

by Nicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Copeland Subaru Hyannis responded

Nicky, we're delighted to hear that Cole and the team at Copeland Subaru Hyannis provided you with great service. Thanks for sharing your experience and we'll see you next time! Best, Bryan Scarpellni Managing Partner

December 17, 2024

Dealership Rating
Employee Rating

I recently had my car battery die and Michelle at the Hyannis service department was not only accommodating and professional but also one of the most helpful and courteous people I have ever met. A real More

by lillianford83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham, Tristan Lai-Santos, Essence Mahoney , Michelle Martin, Norm was wonderful taking over for Michelle

Dec 17, 2024

Copeland Subaru Hyannis responded

Lillian, we're delighted to hear that Michelle provided such excellent service at Copeland Subaru Hyannis. Thank you for sharing this wonderful feedback! Best, Bryan Scarpellni Managing Partner

December 12, 2024

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Employee Rating

They are thorough, professional and friendly. Keep you updated in the progress of your work. More

by kjbbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Essence Mahoney

Dec 13, 2024

Copeland Subaru Hyannis responded

Thank you for the positive feedback! Our Copeland Subaru Hyannis team looks forward to serving you again in the future! Best, Bryan Scarpellni Managing Partner

December 01, 2024

Dealership Rating
Employee Rating

Service was responsive and professional. Staff were extremely pleasant and thorough to deal with. Would use again. More

by sdflack12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Copeland Subaru Hyannis responded

We're delighted to hear that you had a positive experience with our team at Copeland Subaru Hyannis! Thank you for your kind words, and we look forward to serving you again in the future. Best, Bryan Scarpellni Managing Partner

November 12, 2024

Dealership Rating
Employee Rating

Copeland Subaru is the very best in every way. They treat you like their family. More

by Sandra Morley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Bertrand, George Costa, Patrick Fortin, Patrick Packenham, Tristan Lai-Santos, Essence Mahoney , Michelle Martin, Max Martin-Simmons, Justin Phillips

Nov 13, 2024

Copeland Subaru Hyannis responded

Sandra, thank you for being a part of the Copeland Subaru Hyannis family! We're grateful for your support and look forward to seeing you at your next visit! Best, Bryan Scarpellni Managing Partner

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