Cole LeBlanc
Cole LeBlanc at Herb Chambers Toyota of Auburn
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Cole LeBlanc

Sales and Leasing Consultant

Herb Chambers Toyota of Auburn

809 Washington St, Rte. 20
Auburn, MA 01501

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5.0
110 Reviews
5.0

110 Reviews

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110 Reviews of Cole LeBlanc

October 02, 2024

Dealership Rating
Employee Rating

Immediate assistance, not overwhelming, clean they work with you regarding your needs not to make a sale!! Plenty of inventory, the whole atmosphere overall was extremely friendly and welcoming. If they do More

by Campbelljulie0929
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2024

Herb Chambers Toyota of Auburn responded

Thank you for sharing your experience with Herb Chambers Toyota of Auburn! We're delighted to hear that our team provided friendly and accommodating service. We appreciate your recommendation and look forward to assisting you as well as your friends & family in the future!

May 07, 2024

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Great service advisors and very proactive and keeping me up to date with my vehicle status. More

by Darrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Herb Chambers Toyota of Auburn responded

Hi Darrell, we're delighted to hear that you had a positive service experience with us at Herb Chambers Toyota of Auburn! We look forward to serving you again! Safe travels!

April 17, 2024

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Herb Charmbers treated well and took call of all my needs and answer any and all questions I had. Also the sale representative Cole did a great job with following up and making sure I got everything I needed More

by sksmartmouth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Monish Naicker , Alexis Cardile

Apr 18, 2024

Herb Chambers Toyota of Auburn responded

We're glad to know that our team at Herb Chambers Toyota of Auburn was able to meet your needs and answer all your questions. Your kind words about Cole's follow-up efforts are greatly appreciated! Thank you for the review.

April 11, 2024

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Cole was great, asked what I wanted in a car, showed me many options and was very helpful in making my decision. More

by Thelma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2024

Herb Chambers Toyota of Auburn responded

Thelma, we're glad to know Cole was able to assist you in finding the perfect car at Herb Chambers Toyota of Auburn. Thanks for sharing your experience!

April 03, 2024

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Always have a great experience at herb chambers Toyota or Auburn. Quick and friendly service! More

by BritNicole33
Recommend Dealer
Yes
Apr 03, 2024

Herb Chambers Toyota of Auburn responded

Nicole, We're glad you had a five-star visit to Herb Chambers Toyota of Auburn! Thank you for being part of our family!

March 11, 2024

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Employee Rating

Excellent EXCEPT wait time. They were very (very) busy and my sales person, while apologetic, kept coming by and saying it’ll be a while longer. 2.5 hours! Just to pay for, si More

by thekeddygroupjbb
Purchase Time
Recommend Dealer
Yes
Apr 05, 2024

Herb Chambers Toyota of Auburn responded

Thank you for the review. We appreciate your patience during your visit and will make sure we utilize this feedback to help ensure a more efficient experience in the future. Enjoy your new vehicle and please don't hesitate to reach out if there's anything that arises that we can do for you! – Thanks again, Dan Bortolussi – General Manager

February 29, 2024

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Employee Rating

As a working Mom my day is often full and hectic with little time for phone calls. Cole took the initiative to post available pre-owned vehicles on Facebook Marketplace and was extremely responsive via M More

by Kissesoftherain
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 01, 2024

Herb Chambers Toyota of Auburn responded

We're so glad to know that Cole and our team at Herb Chambers Toyota of Auburn could provide a convenient, friendly experience for you. It's great to see how much you appreciated the ease of communication through Facebook Messenger! Thanks for choosing us and enjoy your new car!

January 29, 2024

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Employee Rating

I was very impressed by the level of service everyone was very kind .. my first time getting my car serviced so different then how others do it More

by Lanciej
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juljan Imeraj

Jan 30, 2024

Herb Chambers Toyota of Auburn responded

Hi Lancie J! We're delighted to know that you were impressed with the service at Herb Chambers Toyota of Auburn. We always aim for a unique and positive experience! Thanks for your review.

November 30, 2023

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Herb Chambers, and Cole LeBlanc in particular as a sales rep, were beyond outstanding. As a long (10 years+) customer of Harr, I finally had reached my wit's end with poor customer service, and so I was del More

by davidmplante
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Merrick, Samantha Horne , Jen, from service

Dec 01, 2023

Herb Chambers Toyota of Auburn responded

David, thank you so much for giving our Herb Chambers Toyota of Auburn team an opportunity to earn your business! We're thrilled to hear that Cole provided you with a truly exceptional experience and we'll be sure to let him know how much you appreciate his patience & assistance throughout your purchase. Enjoy your vehicle and please don't hesitate to reach out the next time we can be of service!

November 16, 2023

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Employee Rating

The employees were very professional and helpful. The sales associate Cole, was so helpful, attentive, and made sure we left satisfied. More

by maritzah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Monish Naicker , Timothy Nguyen

Nov 17, 2023

Herb Chambers Toyota of Auburn responded

Hi Maritzah! We're so glad to know that Cole and our team at Herb Chambers Toyota of Auburn were able to assist you effectively. Thank you for your kind words!

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