Cody Johnson
Cody Johnson at Jackson Acura
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Cody Johnson

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.8
254 Reviews
4.8

254 Reviews

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254 Reviews of Cody Johnson

June 14, 2024

Dealership Rating
Employee Rating

Excellent service. Fast and efficient. Staff are all superb and the waiting area is top notch if you need to wait for your service. More

by DK
Service Price Transparency
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Recommend Dealer
Yes

June 13, 2024

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The Timing of the Service exceeded my export 90 minutes by being complete in less than 1 hour!! More

by harleyk
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones

June 11, 2024

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Cody was very patient and understanding, and really took the time on the phone and in person. More

by n2
Service Price Transparency
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Recommend Dealer
Yes

June 08, 2024

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I was greeted promptly and my car was ready when they said it would be. More

by RrobertRDX
Service Price Transparency
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Recommend Dealer
Yes
Jun 13, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're delighted to hear that you were greeted promptly and that your car was ready as promised. Providing efficient and timely service is very important to us, and we're glad we could meet your expectations. Your satisfaction is our top priority, and we're always here to help. If there's anything else we can do for you or if you have any additional feedback, please don't hesitate to let us know. We truly value your support and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

June 06, 2024

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Cody, as always, was great to work with. He answered all my questions thoroughly and thoughtfully. More

by noragbrown
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Recommend Dealer
Yes
Jun 13, 2024

Jackson Acura responded

Thank you for sharing your positive experience with us! We're delighted to hear that Cody provided you with thorough and thoughtful answers to all your questions. Cody's dedication to excellent customer service is something we highly value, and we're glad it made a difference in your visit. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

May 31, 2024

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Everything was as scheduled and the other female service rep was so helpful and on top of what was scheduled More

by WORLEY04
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

Jun 06, 2024

Jackson Acura responded

Thank you for taking the time to share your experience with us! We're pleased to hear that your visit went according to schedule and that your service representative was exceptionally helpful and attentive to your needs. At Jackson Acura, we prioritize providing efficient and reliable service while ensuring our customers feel supported every step of the way. If there's anything further we can assist you with, please don't hesitate to reach out. We're committed to exceeding your expectations and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

May 28, 2024

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Took tooooo long for oil change in my opinion. No other issues with my service. More

by n2
Service Price Transparency
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Recommend Dealer
Yes
Jun 04, 2024

Jackson Acura responded

Thank you for your feedback. We sincerely apologize for the longer than expected wait time for your oil change. We understand how valuable your time is, and we are committed to providing the best service possible with each and every visit. We appreciate your understanding and are glad to hear there were no other issues with your service. At Jackson Acura, we strive to earn your business every time you visit us, and we don't want our customers to feel otherwise. Your comments are important to us and help us improve. We'll work hard to ensure your next visit is quicker and more efficient. If there's anything else we can assist you with, please let us know. We look forward to serving you again and providing a better experience in the future. Warm Regards, Jackson Acura Team

May 24, 2024

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Every time I bring my car to Jackson Acura, the service level is the same -superb! Wouldn’t go anywhere else. More

by MRH0889
Service Price Transparency
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Recommend Dealer
Yes
May 25, 2024

Jackson Acura responded

Thank you for your wonderful feedback! We're delighted to hear that you consistently receive superb service every time you bring your car to Jackson Acura. Your loyalty and trust truly mean a lot to us, and we're committed to maintaining this high level of service for you. At Jackson Acura, we strive to exceed our customers' expectations and ensure a seamless and satisfying experience with every visit. If there's anything more we can do, please don't hesitate to let us know. We look forward to continuing to serve you and keep your car in top condition! Warm Regards, Jackson Acura Team

May 20, 2024

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Jackson Acura treats you like family - Every one there! !!….… I’ll never buy anywhere else.! More

by jaimemarlo
Service Price Transparency
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Recommend Dealer
Yes
May 25, 2024

Jackson Acura responded

Thank you for your wonderful feedback! At Jackson Acura, we pride ourselves on creating a family-like atmosphere for all our customers. It's heartening to hear that you feel this warmth from everyone at our dealership. Your loyalty truly means the world to us, and we're honored to be your dealership of choice. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you for many more years to come! Enjoy your new vehicle! Warm Regards, Jackson Acura Team

May 19, 2024

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Employee Rating

Cody is. The best technician. He explains the services needed very clearly. I really like this dealership. More

by noragbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2024

Jackson Acura responded

Thank you for sharing your experience! We're delighted to hear that Cody provided you with exceptional service and that you appreciate his clear explanations of the services needed. At Jackson Acura, we strive to provide top-notch service and transparency to our customers. It's wonderful to know that you're happy with our dealership! If there's anything else we can assist you with, please feel free to let us know. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

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