Cody Johnson

Great service and good staff. They really value customer time and listen to your feedback. They really value customer time and listen to your feedback. More

by Kunal Verified Customer Verified Customer

Report | Print

Haven't been pleased with the service department on several occasions. First our back camera doesn't always worked. They couldn't find the problem and asked us to bring it back while it was malfunctio several occasions. First our back camera doesn't always worked. They couldn't find the problem and asked us to bring it back while it was malfunctioning. We did and they didn't have time to look at it. Also had a simple latch issue that was simple enough they said they would have a junior mechanic look at it to same money. After waiting an hour past the scheduled service time they gave a $5 discount. I wrote about this in a prior review and the dealership replied, something to the effect, "we try hard to please our customers". It was insulting. The car was broken into via jimming the lock and the alarm never went off. I asked the dealer and they didn't know why. I followed up still didn't know why. The third time they said the alarm only goes off if the glass is broken. Very odd and I feel like they were humoring me at that point. What is the point of an alarm system if it doesn't work? More

by andrewvodopia Verified Customer Verified Customer

Report | Print

They made sure I was comfortable and the service was relatively quick and fast. I can appreciate that relatively quick and fast. I can appreciate that More

by Ronald Verified Customer Verified Customer

Report | Print

Jackson Acura consistently provides professional excellent service and proactive care for my vehicle. Highly recommended excellent service and proactive care for my vehicle. Highly recommended More

by mar113 Verified Customer Verified Customer

Report | Print

From scheduling the appointment to the time of service, the persons I interacted with were so kind and polite. I will continue to service my car at Jackson Acura. Thank you and keep up the good work. the persons I interacted with were so kind and polite. I will continue to service my car at Jackson Acura. Thank you and keep up the good work. More

by UPDATE2 Verified Customer Verified Customer

Report | Print

Good service all the time. Have not encountered any issues. Communication is good and the waiting area is nice. Have not encountered any issues. Communication is good and the waiting area is nice. More

by update2 Verified Customer Verified Customer

Report | Print

They make good repairs, and they communicate on good time. They have all the parts needed for your Acura time. They have all the parts needed for your Acura More

by famak6 Verified Customer Verified Customer

Report | Print

Cody provided great customer service. He answered our requests. I the future, we would request his assistance again. Thank you He answered our requests. I the future, we would request his assistance again. Thank you More

by letysag Verified Customer Verified Customer

Report | Print

Very good customer service. Cody was cery honest and helpful regarding car repairs. Very clean and pleasant waiting area. Service quick and efficient. Cody was cery honest and helpful regarding car repairs. Very clean and pleasant waiting area. Service quick and efficient. More

by maryk.bowman Verified Customer Verified Customer

Report | Print

I wouldn’t give this dealership 15 minutes of your time or $15,000 of your money. or $15,000 of your money. More

by James cranmer Verified Customer Verified Customer

Report | Print