Cody Johnson
Cody Johnson at Jackson Acura
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Cody Johnson

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.8
265 Reviews
4.8

265 Reviews

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265 Reviews of Cody Johnson

September 12, 2024

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Employee Rating

Service was great enjoy the lounge area and I like the fact that you can see your car getting serviced More

by n2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

August 20, 2024

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I find the service to be excellent. Cody and all the staff are courteous and knowledgeable. More

by n2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino

Sep 03, 2024

Jackson Acura responded

Thank you for your kind words! We're delighted to hear that you had an excellent service experience with Cody and the rest of our team. Providing courteous and knowledgeable service is our top priority, and it's great to know we met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again! Warm Regards, Jackson Acura Team

August 20, 2024

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Very throw in explaining things! Customer friendly! Always go above and beyond expectations! Thanks Cody! More

by RAJESHKUMAR_MM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 03, 2024

Jackson Acura responded

Thank you for sharing your experience! We're thrilled to hear that Cody exceeded your expectations with thorough explanations and exceptional customer service. We always strive to go above and beyond for our customers, and it's wonderful to know that you felt well taken care of. If you ever need anything else, we're here to assist you! Warm Regards, Jackson Acura Team

August 20, 2024

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Amazing and always friendly staff , they are reliable and always helpful I love coming here. More

by phylliscampbell7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Jackson Acura responded

Thank you for your kind words! We’re delighted to hear that you enjoy your visits with us and that our staff has consistently provided you with friendly, reliable, and helpful service. Your satisfaction is our top priority, and we’re grateful for your continued trust. If there’s anything more we can do for you, don’t hesitate to reach out—we're always here to help! Warm Regards, Jackson Acura Team

August 19, 2024

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Cody kept me informed throughout the entire process. The prices for my services were good. I can't complain at all. More

by Rebecca johnson
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 03, 2024

Jackson Acura responded

Thank you for sharing your experience! We're pleased to hear that Cody kept you informed throughout the process and that you were satisfied with our pricing. Providing clear communication and fair pricing is very important to us, and we're glad we could meet your expectations. If there's anything else you need in the future, please feel free to reach out. We're here to help and appreciate your business! Warm Regards, Jackson Acura Team

August 06, 2024

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Employee Rating

Excellent Golden all the staff and mechanics where very professional and awesome would recommend folks any time More

by Kenneth
Service Price Transparency
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Recommend Dealer
Yes
Aug 07, 2024

Jackson Acura responded

Thank you for your glowing review! We're delighted to hear that you had such a positive experience with our team. At Jackson Acura, we pride ourselves on delivering exceptional service, and it’s wonderful to know that our staff and mechanics met your expectations. Your recommendation truly means a lot to us, and we appreciate your support. Should you need any further assistance or have more feedback to share, please don’t hesitate to reach out. We look forward to serving you again! Warm Regards, Jackson Acura Team

August 03, 2024

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Employee Rating

The service area of the dealership is clean and snacks were provided in case the customer gets hungry. Cody, my service provider, is a great resource for the company. I recently purchased a used car from More

by LatrissK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2024

Jackson Acura responded

Thank you for sharing your positive experience with us! We're delighted to hear that Cody provided you with such excellent service and kept you informed throughout your visit. At Jackson Acura, we pride ourselves on our commitment to professionalism and transparency, and it's great to know that our clean service area and available snacks added to your overall satisfaction. We’re also pleased that we could assist with your aftermarket security system and key cutting. If you need anything at all, please don’t hesitate to reach out. We look forward to welcoming you back for future visits! Warm Regards, Jackson Acura Team

July 24, 2024

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Great experience at Jackson Acura - thorough in their evaluation, made sure I had a loaner and completed my repairs as promised. More

by renawoods44
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're pleased to hear that you had a great experience at Jackson Acura. Our team takes pride in providing thorough evaluations, ensuring you have a loaner, and completing repairs as promised. If you need any further assistance, please don't hesitate to reach out. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

July 19, 2024

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So professional, so thorough, so efficient. Cody was very helpful in explaining what was needed and the applicable costs. More

by kmtmdwyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Jackson Acura responded

Thank you for your wonderful review! We’re thrilled to hear that you found our service to be professional, thorough, and efficient. Cody’s dedication to providing clear explanations about services and costs is something we take great pride in. Your satisfaction is our top priority, and it’s great to know that Cody was able to assist you effectively. If you need any further assistance or have additional questions, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

June 28, 2024

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Scheduled appointment online. They evaluated the problem quickly and provided a text message with a link so I could read the technician’s observations and see a video clip of the More

by DrewG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino

Jul 31, 2024

Jackson Acura responded

Thank you for sharing your detailed experience with us! We're pleased to hear that our online scheduling system worked well for you and that our team quickly evaluated the problem with your vehicle. We strive to keep our customers informed every step of the way, so it's great to know that you found the technician’s observations, video clip, and repair recommendations clear and helpful. We're glad the approval process was seamless and that the repair was completed promptly. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

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