Cody Johnson

Jackson Acura responded

Thank you for sharing your feedback! We're pleased to hear you've consistently received good service and appreciated our communication and waiting area. Your satisfaction is truly important to us, and we’re committed to maintaining the positive experience you've had. If there's anything we can do to make your next visit a 5-star experience, please don't hesitate to let us know. We look forward to welcoming you back in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your fantastic 5-star review! We're pleased to hear that our team's timely communication and quality repairs made your experience a positive one. Providing efficient service with genuine Acura parts is part of our commitment to excellence. If you need anything else please don't hesitate to reach out. We appreciate your trust and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your thoughtful review! We're glad to hear that Cody provided you with great service and was able to meet your needs. It’s wonderful to know you’d trust him to assist you again in the future. If there's anything we can do to make your next visit a 5-star experience, please feel free to share your feedback. We appreciate your support and look forward to serving you again! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your fantastic 5-star review! We’re so glad to hear that Cody provided you with such excellent service. His clear communication, attention to detail, and commitment to keeping you informed are exactly what we strive for. We're proud to have him as part of our team, and we truly appreciate your recognition of his efforts. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to serving you again! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your feedback with us. We're glad to hear that you were pleased with the service during this visit, though we’re sorry to learn about your concern with the mud guards installed on your previous RDX. Your observations are important to us, as they help us improve our processes and the quality of service we provide. While we regret that this issue impacted your satisfaction, we’re always here to address such concerns and discuss options that work best for you without causing further inconvenience. If you ever have questions or need assistance in the future, please don’t hesitate to reach out. Your loyalty means a great deal to us, and we’re committed to ensuring every experience meets your expectations! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for sharing your experience! We’re thrilled to hear that you felt valued and well taken care of by our team. Providing exceptional service and creating a welcoming environment are at the heart of our business values, and it’s wonderful to know we succeeded in making your visit memorable. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate your kind words and look forward to serving you again! Warm Regards, Jackson Acura Team

Jackson Acura responded

Thank you for your 5-star review! We’re thrilled to hear you had a courteous and professional experience with us. Providing quick and efficient service, along with little touches like the complimentary car wash, is how we aim to exceed expectations. We truly appreciate your loyalty and look forward to welcoming you back for future visits. If there’s ever anything you need, don’t hesitate to reach out! Warm Regards, Jackson Acura Team