Coalby Graham
Coalby Graham at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Coalby Graham

Pre-owned Sales Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
42 Reviews
5.0

42 Reviews

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42 Reviews of Coalby Graham

March 15, 2025

Dealership Rating
Employee Rating

All staff were helpful and seam to go out of their way to help. Our sales rep, ricky Delgado, was knowladgeable and allowed us to ask questions. And we had many. Our new-to-us ride had a blemish that was u More

by tatedean65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Delgado

Mar 17, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Tate! I am happy to hear that our team, especially Ricky, provided you with exceptional service and support during your purchase. It's great to know that we could address the blemish on your new vehicle promptly and that you felt supported throughout the process. We truly appreciate your recommendation and look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur in the future. Safe travels in your new ride! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 03, 2025

Dealership Rating
Employee Rating

All three, Cathy Spurgeon, Coalby Graham & Maxter Cooper were a pleasure to deal with; very knowledgeable, professional, great attitude. Have dealt with many dealers, none like yours. Rated 20 on a 10 sca More

by mldeeter1103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon , Maxter Cooper

Mar 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We're thrilled to hear that Cathy, Coalby, and Maxter provided you with such a positive experience at James Wood Chevrolet Buick GMC Decatur. Your kind words about their knowledge, professionalism, and great attitudes mean a lot to us. We strive to be different from other dealers, and it’s wonderful to know we succeeded with you. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 31, 2024

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Employee Rating

Always friendly thorough consistent very honest considerate takes plenty of time with customers always takes good care of consumer after the sale More

by yaya.5373
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Karen Pattison, Mike Wheat , Bryan stanley

Jan 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you found us friendly, thorough, and honest. I strive to provide exceptional care to our customers both during and after the sale. I look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 13, 2024

Dealership Rating
Employee Rating

Ricky Delgado was a great sales person! I didn't feel pressure to buy something I didn't want. And together we were able to stay close to my original budget. There was also great inventory More

by jmackchapman74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricky Delgado

Dec 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your great review! I'm thrilled to hear that you had a positive experience with Ricky at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know you felt no pressure and were able to find the right vehicle within your budget. I appreciate your feedback and look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 08, 2024

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Employee Rating

Great experience, very attentive, fast and easy, Understood what I needed and provided the best fit. Very happy with my purchase. More

by Rene Carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewayne Plummlee

Nov 12, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic that our team was able to understand your needs and provide you with the best fit. I appreciate your business and hope to see you again for your future automotive needs! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 05, 2024

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Great customer service from pre-owned sales and vehicle selection excellent! All around sales department in pre-owned *Not New worth the experience* More

by joshuaholub463
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Wheat

Nov 06, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our pre-owned sales team and enjoyed the selection of vehicles at James Wood Chevrolet Buick GMC Decatur. I appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 23, 2024

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Employee Rating

Everyone is helpful, respectful, and they like to have fun! We had a wonderful experience! More

by jenniferfaglie79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that you had a wonderful experience at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in being helpful and respectful while making sure our customers enjoy their time with us. I appreciate your feedback and look forward to seeing you again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 25, 2024

Dealership Rating
Employee Rating

Give Mario a raise! !! I told him what I wanted and he made it happen. There was a minor issue on the truck after I left and he had it taken care of immediately. We will More

by jbalderas2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario

Sep 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We're thrilled to hear that Mario provided you with great service and addressed the minor issue with your truck promptly. Your satisfaction is important to us at James Wood Chevrolet Buick GMC Decatur. We look forward to welcoming you back in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 21, 2024

Dealership Rating
Employee Rating

Our experience with Cathy and everyone at the dealership was amazing. Friendly, professional service. Would definitely consider purchasing again from them. More

by rafter4branch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cathy Spurgeon

Sep 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that your experience with Cathy and the team at James Wood Chevrolet Buick GMC Decatur was amazing. We pride ourselves on providing friendly and professional service, and it’s great to know that it made a positive impact on your visit. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 09, 2024

Dealership Rating
Employee Rating

All our needs were taken care by Todd a great sale mean. Great place to buy a cart or truck More

by jgarrettjax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Todd provided excellent service during your visit to James Wood Chevrolet Buick GMC Decatur. We appreciate your recommendation and look forward to helping you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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