Clifford Roberts
Clifford Roberts at Russ Darrow Kia of Madison

Clifford Roberts

Salesperson

Russ Darrow Kia of Madison

6525 Odana Road
Madison, WI 53719

not yet
rated
72 Reviews

I grew up on farm in the big town of Pardeeville WI and moved to Madison 23 years ago. I started working with the Russ Darrow Auto Group back in July of 2002 and have been there ever since. I'm a certified KIA sales person but can cross sell from any of our 11 new car franchises and used vehicles. I love being able to help people with their transportation needs. I listen to the customers wants and needs and do my best to meet those expectations. I like to think I'm straight forward and right to the point. Giving the customer all the information needed to make an educated decision without being pushy. Some of my hobbies include biking, fishing, camping but my true passion is keeping and maintaining saltwater marine aquariums.

not yet
rated

72 Reviews

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Dealership Experience

22 yrs, 7 mos

Industry Experience

22 yrs, 7 mos

Specialties & Trainings

Kia Certified, Presidents Club, Internet Sales Manager

72 Reviews of Clifford Roberts

July 27, 2022

Dealership Rating
Employee Rating

We couldn't be happier with our new vehicle and the smooth purchase process. This was our second time working with Cliff and purchasing a vehicle from Russ Darrow, and when the time comes, we'll happil More

by AmandaK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2022

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

May 25, 2022

Dealership Rating
Employee Rating

The only thing I didn't like I was forced to take add-ons I didn't want. Otherwise my experience was great. Clifford delivered everything he promised me I would definitely use him again. More

by sfpjr71
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Devon Montgomery

May 26, 2022

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

May 11, 2022

Dealership Rating
Employee Rating

Russ Darrow is trying to charge $10,000 over MSRP now to any customer buying from them. We need to put a stop to this predatory practice. I would also say, this is incredibly short-sighted on the part of More

by bengarber3570
Customer Service
Friendliness
Price
Recommend Dealer
No
May 11, 2022

Russ Darrow Kia of Madison responded

I'm sorry you feel this way Mr. Garber and feel the need to go on multiple websites . We have been in the Madison area for over 40 years and we take pride in our upfront and transparent pricing on all our vehicles with all of them being around OR under market value. We have been trying to get ahold of you as you have never been here in person for a sales or service appointment but we wanted to let you know legally we have to have a price on each vehicle for sale however that is not always the actual sale price of our EV6 as we have computer programs and software that push out a number immediately and we always do our best to provide excellent customer service as we are consistently in the top for Kia Motors , received 3 years in a row Carfax Top Rated Dealer Award AND many other awards associated with our ethical business practices and customer service .

May 11, 2022

Russ Darrow Kia of Madison responded

Sounds good Mr. Garber we wish you the best going forward . We will remove ALL future communications with you and again apologize .

May 11, 2022

bengarber3570 responded

You better check your facts. I have been into your store twice for sales appointments. You wouldn't even allow a test drive of the vehicle that we have been corresponding about. The rest of your comments don't even make sense. $10,000 over MSRP. Wow.

May 05, 2022

Dealership Rating
Employee Rating

Very accommodating. Took our time into consideration and worked to get the process done as quickly as possible. More

by lbisbee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Devon Montgomery

May 05, 2022

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

April 30, 2022

Dealership Rating
Employee Rating

Very friendly, thorough, easy to work with and Cliff and Ryan were great! One Very happy customer More

by Ndonny
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Wondra

Apr 30, 2022

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

March 25, 2022

Dealership Rating
Employee Rating

Thank you so much Cliff Robert's it's always awesome working with you. This is the 5th car we have bought from Russ darrow and we are always treated like family. Look foward to many more years of busine More

by Rsteffen84
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Devon Montgomery, Alex Lallas

Mar 25, 2022

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

March 24, 2022

Dealership Rating
Employee Rating

Cliff was a rockstar! I appreciate you helping me out in a pinch and staying late to finish up! More

by Bailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Wondra

Mar 24, 2022

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

September 25, 2021

Dealership Rating
Employee Rating

Great customer service! Eric was incredibly helpful in finding the exact vehicle I wanted within my price range. More

by jw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2021

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

August 22, 2021

Dealership Rating
Employee Rating

We’ve bought 3 vehicles now from Russ Darrow because of Cliff Roberts. He’s an upfront honest salesperson that is very knowledgeable and fair. More

by ndix1234
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 23, 2021

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

April 23, 2021

Dealership Rating
Employee Rating

Just purchased my third vehicle from Russ Darrow Kia Madison- fair price, helped me get the best price for the sale of my trade-in; Good working with Cliff Roberts- answered all my questions, took the More

by jim McFarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 24, 2021

Russ Darrow Kia of Madison responded

Thank you so much for the feedback ! We really appreciate it !

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