Cleva Ault | Page 3

Competent and considerate service. Was very pleased. Have been a customer of Earnhardt for several decades. Was very pleased. Have been a customer of Earnhardt for several decades. More

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My wife and I just purchased our fifth-ever Lexus (this time a different model) from Earnhardt and as usual, the experience was terrific. I sometimes hear the horror stories about buying a car and wonder w time a different model) from Earnhardt and as usual, the experience was terrific. I sometimes hear the horror stories about buying a car and wonder what, where and why.? Dealing with the Earnhardt team is like dealing with family members. They are warm and friendly, knowledgeable, trustworthy and most professional. And, we love the brand! More

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Earnhardt has been around my whole life! I remember Tex bringing his bull to Hopi Elementary in the 70’s. I’ve known people from my childhood who worked for the Earnhardts, but this was my I remember Tex bringing his bull to Hopi Elementary in the 70’s. I’ve known people from my childhood who worked for the Earnhardts, but this was my first personal encounter, and it was very positive! Anthony Tomasello was a great sales consultant. He was friendly and completely pressure free. If you need a positive car buying experience, call Anthony at Earnhardt Lexus on East Camelback in Phoenix! More

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A used electric Fiat at a Lexus dealership? Not their usual transaction, yet we were made to feel as if this was their most important sale of the day. From our initial internet contact with E Not their usual transaction, yet we were made to feel as if this was their most important sale of the day. From our initial internet contact with Erica Minix, test drive with knowledgeable salesman Kay Hookana, paperwork completion with personable transaction coordinator Cleva Ault, and our final interaction with welcoming Mike Herrera in service, nothing but the highest degree of professionalism was exhibited. Having purchased many cars over the years, this really was one of the best dealership experiences we have encountered! Highly recommended! More

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Rob and Cleva were professional and knowledgeable. Easy to work with creating a good experience. Easy to work with creating a good experience. More

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Very professional, great experience. Persistent but not pushy. Ended up getting everything we wanted at a great price. The wife loves the LX and we would highly recommend this dealership Persistent but not pushy. Ended up getting everything we wanted at a great price. The wife loves the LX and we would highly recommend this dealership to anyone who wants to be treated well. Mariah was awesome to deal with as was the entire staff we dealt with. More

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I had a wonderful experience with the recent purchase of my Lexus. Rx350. The salesperson, Mariah Trejo, was extremely pleasant to work with. my Lexus. Rx350. The salesperson, Mariah Trejo, was extremely pleasant to work with. More

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The Sales Team and Service Team were excellent - Angel, Tony and Doug - The only suggestion - not to the sales team but to the Finance Director is that when e- mails are sent to Customers - albeit form Tony and Doug - The only suggestion - not to the sales team but to the Finance Director is that when e- mails are sent to Customers - albeit former Toyota executives let alone traditional customers that proper writing ettiquette be followed as opposed to simply pressing a button with a pdf. Times certainly have changed and I can state emphatically that this is not the Toyota Way. If not for the sales team I would rate this a 2.5 star . By the way Jan is the epittome of what Lexus set out to do at its inception as well as Angel, Tony and Doug. More

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Tasteful and elegant showroom where I felt like I was going to be offered a glass of wine at any moment. Calm and comfortable environment with wonderful staff. going to be offered a glass of wine at any moment. Calm and comfortable environment with wonderful staff. More

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Jan and Cleva made this a positive experience. Very straightforward, upfront and honest without making me feel like they were only saying what they thought I would want to hear. Would highly rec Very straightforward, upfront and honest without making me feel like they were only saying what they thought I would want to hear. Would highly recommend! More

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