Clayton Einck
Clayton Einck at Norm Reeves Honda Superstore - Huntington
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Clayton Einck

Service Advisor

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
279 Reviews
4.9

279 Reviews

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279 Reviews of Clayton Einck

March 25, 2025

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Employee Rating

Service is great, Clayton is tried the best to explain all the customer needs. Even not complete all the repairs, but will come back soon More

by Kathyfloraw
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2025

Norm Reeves Honda Superstore - Huntington responded

Clayton will be happy to hear your kind words! Thank you, Kathy, for sharing this review with us. We'll be here when it's time for your next visit.

March 21, 2025

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timely and excellent service very satisfactory work done very polite folks clean and professuonal environment More

by srafiqhome
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Knight

Mar 26, 2025

Norm Reeves Honda Superstore - Huntington responded

We take pride in delivering swift, top-notch care with courtesy and efficiency. Reviews like yours encourage us and let us know we're succeeding. Your satisfaction makes what we do worth it! Thank you!

March 16, 2025

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Purchasing made easy, service department, made easy and provided rideshare service to and from home👍 More

by Deanna.Kinsman
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Recommend Dealer
Yes

Other Employees Tagged: John Le

Mar 17, 2025

Norm Reeves Honda Superstore - Huntington responded

Deanna, this is what we like to hear! Thank you so much for sharing your experience. We're glad that our team made your car ownership experience and provided rideshare help when you needed it. Please tell any friends in need about us, so we can help them, too!

March 04, 2025

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Excellent service and sales department . Recently Bought my new car there as did my Mom 20 years ago. And couldn t be happier in all areas.. Benito is an excellent service writer and alwa More

by Highhorsepower62
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Recommend Dealer
Yes
Mar 05, 2025

Norm Reeves Honda Superstore - Huntington responded

What a family affair! We appreciate you and your mom sticking with our dealership for service and sales. It means that we're doing something right, and we're pleased that Benito keeps up our reputation with his stellar service. Thanks so much, and we hope that you match the 20 years that your mom has spent with us!

March 04, 2025

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Clayton was very helpful. Because of the service going to get my car service here. More

by Luis V
Service Price Transparency
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Recommend Dealer
Yes
Mar 05, 2025

Norm Reeves Honda Superstore - Huntington responded

Good service can make quite a difference in how your Honda runs, Luis. We're so glad that Clayton could deliver that to you! Thanks for coming in and putting your trust in us!

March 01, 2025

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Sales, demonstrations, and finance department is great. Customer phone service is terrible and barely responsive. Now fixing the car? A brand NEW car is basically impossible 😡. The same breaking system an More

by Ronen V
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Recommend Dealer
No
Mar 04, 2025

Norm Reeves Honda Superstore - Huntington responded

Hello Ronen, We thank you for bringing these matters regarding the sensor electrical issues ailing your Honda. So that we can investigate this matter further, we encourage you to give Catherine Schlueter in our Service department a call at (714) 842-5431 or send an email to catherine.schlueter@normreeves.com. Thank you.

February 22, 2025

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I felt welcomed and cared for from start to finish. Blah blah blah blah blah blah More

by slarson003
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter

Feb 24, 2025

Norm Reeves Honda Superstore - Huntington responded

We think that our Honda service is anything but blah! We appreciate you letting us know that your service visit for your Honda went well. If you need anything else, please feel free to reach out. Thank you!

February 18, 2025

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Excellent service. Tony Lagos is very efficient. Service is always done to my expectations. Great! More

by Morganosh77
Service Price Transparency
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Recommend Dealer
Yes
Feb 19, 2025

Norm Reeves Honda Superstore - Huntington responded

Our goal in providing service is to meet up to your expectations, Morgan! We're satisfied that Tony could reach that goal. If you'd like to request him for a future appointment, feel free to let us know. Thank you!

February 18, 2025

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I love Norm Reeves Honda HB. I have been a loyal customer since 2005. I bought a 2020 odyssey (from a different Honda dealer) that I believe is a lemon and it has caused me much More

by Amyschelin
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Feb 20, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate you taking the time to bring all these issues to our attention, Amy. And you still love coming here after 20 years! We thank you for your loyalty and your patience. We understand the frustration you've experienced over the 2020 Honda Odyssey, and we hope that we've been helpful in any way that we can. Thanks so much, and we're happy to have you as a customer!

February 16, 2025

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Employee Rating

Clayton got me in and set up quickly. Explained my service options thoroughly. He was friendly and professional. More

by Eamonnconwell
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez

Feb 17, 2025

Norm Reeves Honda Superstore - Huntington responded

Our service team is the lifeblood of our dealership, Eamon! We're thrilled that Clayton could ensure that your Honda received the service that it needed. Thanks for coming into our service center, and remember that we also have service specials to make your visit even better!

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