Languages Spoken
English
12 Reviews
Write a Review12 Reviews of Clay Hartley
December 27, 2024
The service was fine as I could tell. However when I got in the truck and drove away I could smell an industrial odor that was annoying and verging on headache status. It was possible t However when I got in the truck and drove away I could smell an industrial odor that was annoying and verging on headache status. It was possible that it was somehow related to the cabin air filter replacement. If that is the reason than I would not of had it replaced. Someone suggested that it is a can of new car smell. If that’s the case, terrible idea. I imagine that it will dissipate in a few days. If after a road trip to Utah the smell is still present, I will consult with my service representative about it. Thank you for requesting input. Dan McCarter More
December 08, 2024
Good The Personal they’re Good En Good Service, good attention to the customers And good customer service by phone attention to the customers And good customer service by phone More
Other Employees Tagged: Jorge Monreal, Daniel Ybarra, Charley Diaz Jaime, Jason Horneman, Marissa Huerta, Cynthia Gonzalez
December 08, 2024
Communicated very well and pleasant thank you clay a a a a a a lot a a a lot More
Other Employees Tagged: Jorge Monreal, Jason Horneman, Cynthia Gonzalez
November 24, 2024
I appreciated detailed explanation of what needed to be done for 60,000 mile service appointment. The friendliness of the entire service staff was great! I have had both Jorge and Clay now as my service done for 60,000 mile service appointment. The friendliness of the entire service staff was great! I have had both Jorge and Clay now as my service providers. I enjoy working with them both. Clay went above and beyond to be in touch with me with what was going on with the work. More
Other Employees Tagged: Jorge Monreal , Neal? the head of the service department? He was friendly and we had a nice chat.
November 08, 2024
I came in for an Multi point inspection of my Chevy Bolt. On the plus side: They replaced the cabin filter, after having called me to let me know and my authorization. And they always offer a free car clea On the plus side: They replaced the cabin filter, after having called me to let me know and my authorization. And they always offer a free car cleaning. Now on the minus side. When I came back to pick up my car, I had to look for it everywhere on the parking lot, and when I found it, it was stuck between two trucks. It took them 15mn to find the keys to move them. But worse, on my way home, the AC fan was vibrating horribly. They obviously forgot to secure something when they replaced the filter. Now I have to come back to get this fixed.... Not a good experience... More
October 06, 2024
Professional management, receptionist friendly and professional, service representative friendly and professional clear communication skills. Excellent shuttle service and excellent drivers. professional, service representative friendly and professional clear communication skills. Excellent shuttle service and excellent drivers. More
Other Employees Tagged: Jorge Monreal, Daniel Ybarra, Charley Diaz Jaime, Jason Horneman, Marissa Huerta, Cynthia Gonzalez