Clay Hartley
Clay Hartley at Coastal Chevrolet Santa Barbara
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Clay Hartley

Service Advisor

Coastal Chevrolet Santa Barbara

301 S Hope Ave
Santa Barbara, CA 93105

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4.8
12 Reviews

Languages Spoken

English English

4.8

12 Reviews

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12 Reviews of Clay Hartley

January 01, 2025

Dealership Rating
Employee Rating

They got me in and out quickly and even washed the car. We will be back! More

by KevinR
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Coastal Chevrolet Santa Barbara responded

Kevin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 27, 2024

Dealership Rating
Employee Rating

The service was fine as I could tell. However when I got in the truck and drove away I could smell an industrial odor that was annoying and verging on headache status. It was possible t More

by danrmccarter
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

December 08, 2024

Dealership Rating
Employee Rating

Good The Personal they’re Good En Good Service, good attention to the customers And good customer service by phone More

by UCSB77
Service Price Transparency
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Recommend Dealer
Yes
Dec 12, 2024

Coastal Chevrolet Santa Barbara responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2024

Dealership Rating
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Communicated very well and pleasant thank you clay a a a a a a lot More

by GARRY3
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Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Coastal Chevrolet Santa Barbara responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

Dealership Rating
Employee Rating

Very professional! Verry helpful explanation on work performed. Work was done on scheduled time. Thank you More

by JERRYRIOS805
Service Price Transparency
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Recommend Dealer
Yes
Nov 27, 2024

Coastal Chevrolet Santa Barbara responded

Hello Jerry, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 24, 2024

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I appreciated detailed explanation of what needed to be done for 60,000 mile service appointment. The friendliness of the entire service staff was great! I have had both Jorge and Clay now as my service More

by NANCIMK
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Monreal , Neal? the head of the service department? He was friendly and we had a nice chat.

Nov 27, 2024

Coastal Chevrolet Santa Barbara responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2024

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Employee Rating

Clay Hartley easy to work with. Kept me informed. All work done. Driver took me home and picked me up quickly. More

by congig
Service Price Transparency
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Recommend Dealer
No
Nov 27, 2024

Coastal Chevrolet Santa Barbara responded

Thank you for taking the time to provide us with such positive feedback. Unfortunately, the 1-star rating doesn't align with your excellent comments. When you have a moment can you please revise your review, it would really mean a lot to us. Thank you once again for your feedback. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 08, 2024

Dealership Rating
Employee Rating

I came in for an Multi point inspection of my Chevy Bolt. On the plus side: They replaced the cabin filter, after having called me to let me know and my authorization. And they always offer a free car clea More

by ERICSGC
Service Price Transparency
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Recommend Dealer
No
Nov 12, 2024

Coastal Chevrolet Santa Barbara responded

Hello Eric, we appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We truly apologize for the inconvenience caused by this. If you haven't done so already, please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nov 12, 2024

ERICSGC responded

When I came back for the issue, someone already knew that I was coming and what the issue was. He took my car right away, and came back 15mn later the problem fixed. Much better!... This time I felt that Coastal team cared about doing what it takes... Thank you,

October 18, 2024

Dealership Rating
Employee Rating

Service was prompt, courtesy ride offered, and check out was quick. Clay was excellent, courteous, and efficient. More

by IMALCC2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 19, 2024

Coastal Chevrolet Santa Barbara responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 06, 2024

Dealership Rating
Employee Rating

Professional management, receptionist friendly and professional, service representative friendly and professional clear communication skills. Excellent shuttle service and excellent drivers. More

by JCSANCHEZ94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Coastal Chevrolet Santa Barbara responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Coastal Chevrolet! If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

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