Clay Hartley
Clay Hartley at Coastal Chevrolet Santa Barbara
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Clay Hartley

Service Advisor

Coastal Chevrolet Santa Barbara

301 S Hope Ave
Santa Barbara, CA 93105

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4.5
6 Reviews

Languages Spoken

English English

4.5

6 Reviews

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6 Reviews of Clay Hartley

November 24, 2024

Dealership Rating
Employee Rating

I appreciated detailed explanation of what needed to be done for 60,000 mile service appointment. The friendliness of the entire service staff was great! I have had both Jorge and Clay now as my service More

by NANCIMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Monreal , Neal? the head of the service department? He was friendly and we had a nice chat.

November 08, 2024

Dealership Rating
Employee Rating

I came in for an Multi point inspection of my Chevy Bolt. On the plus side: They replaced the cabin filter, after having called me to let me know and my authorization. And they always offer a free car clea More

by ERICSGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 12, 2024

Coastal Chevrolet Santa Barbara responded

Hello Eric, we appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We truly apologize for the inconvenience caused by this. If you haven't done so already, please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nov 12, 2024

ERICSGC responded

When I came back for the issue, someone already knew that I was coming and what the issue was. He took my car right away, and came back 15mn later the problem fixed. Much better!... This time I felt that Coastal team cared about doing what it takes... Thank you,

October 18, 2024

Dealership Rating
Employee Rating

Service was prompt, courtesy ride offered, and check out was quick. Clay was excellent, courteous, and efficient. More

by IMALCC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

Coastal Chevrolet Santa Barbara responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 06, 2024

Dealership Rating
Employee Rating

Professional management, receptionist friendly and professional, service representative friendly and professional clear communication skills. Excellent shuttle service and excellent drivers. More

by JCSANCHEZ94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

Coastal Chevrolet Santa Barbara responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Coastal Chevrolet! If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 05, 2024

Dealership Rating
Employee Rating

Everything was done that was said and I time. Staff was very professional and called to let me know vehicle was fone More

by MKOKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

Coastal Chevrolet Santa Barbara responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 03, 2024

Dealership Rating
Employee Rating

No waiting when I arrived. Good experience. Vehicle needs clearly explained. Turn around was quick. More

by J.FRANK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Gonzalez

Oct 12, 2024

Coastal Chevrolet Santa Barbara responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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