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Clay Estes
Clay Estes at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Clay Estes | Page 18

New and Pre-owned Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
224 Reviews
5.0

224 Reviews

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224 Reviews of Clay Estes

January 09, 2024

Dealership Rating
Employee Rating

Stayed open late to meet my schedule without pressure to leave. Showed various package configurations for proper comparison. Provided regular updates for delivery More

by rlsraoneal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker

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Jan 10, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

January 08, 2024

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Employee Rating

I am an out of state buyer and just purchased a new truck from James Wood Motors. Clay was my salesman, and he was a pleasure to deal with. He was able to get all my add on's for the truck in a timely manner More

by D Sandoval
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 10, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with Clay. We are determined to deliver detail-oriented, honest, and personalized customer service no matter the situation. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 07, 2024

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Employee Rating

Had a great experience with trading vehicles great service great staff , exceptional service throughout the process More

by danny_0661
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 09, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Danny, thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at James Wood Chevrolet Buick GMC Decatur! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 04, 2024

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Employee Rating

Clay and Jeff were great to work with. Clay made the experience fast and easy! Buying a car can be a daunting task, but everyone at James Wood was very professional, honest and expedient. More

by CEM631
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Bockemehl

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Jan 05, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to James Wood Chevrolet Buick GMC Decatur and we are glad to hear that our team left such a positive impression on you. Clay and Jeff are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words. We look forward to seeing you soon and hope that you enjoy your new car! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 03, 2024

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Employee Rating

Great fast sale and financial y y y y y y y y y y y More

by YOUNG0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Gunter, Tim Brown, Bob Miller, Billy Balderas, Todd Baugh, Coalby Graham, Steve Frazier, Ricky Delgado

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Jan 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

December 26, 2023

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Employee Rating

excellent good people purchase went off with out any problems would buy from them again More

by dewb40
Recommend Dealer
Yes
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Dec 28, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 18, 2023

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They put their customers needs on high priority and do their best to deliver customer satisfaction! More

by cchic2813
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asa Johnson Jr , Sheila burleson

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Dec 20, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 15, 2023

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Employee Rating

Very friendly, and best customer service and made me feel like I was the most important person there. More

by perezjose0418jp
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 18, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs I can assist you with, please don't hesitate to call me or stop by. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 15, 2023

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Employee Rating

After 15 years and 5 vehicle purchases I have moved all of my business from another dealership to James Wood Decatur. The customer service and purchasing experience is far superior to any other dealership More

by don447
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Bockemehl , Dane Shelton

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Dec 15, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

December 04, 2023

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I bought a truck at Jameswood motors in Decatur Texas and it’s the best experience I’ve had by in a vehicle I would strongly recommend them. More

by johnfriesenw
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 06, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

John, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service. It’s quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

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