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Clay Estes

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Clay Estes

Clay Estes | Page 18

New and Pre-owned Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0

213 Reviews

Overview Reviews (213) Inventory (841)

5.0

213 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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213 Reviews of Clay Estes

December 02, 2023

Dealership Rating

Employee Rating

Professional, yet friendly people. They honestly appreciate you and your business. From the sales staff to the financial team and service department, you will find none better. They honestly appreciate you and your business. From the sales staff to the financial team and service department, you will find none better. More

by RANDYWELCH1962

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 05, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking time out of your day to share your experience with everyone, Randy. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

November 28, 2023

Dealership Rating

Employee Rating

Salesman treated me well, managed the process, and met all my requests. This dealership worked in a manner that supported the appreciation of my business. all my requests. This dealership worked in a manner that supported the appreciation of my business. More

by bparsons2

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Nov 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, I love hearing from happy customers. I know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact me if you have any questions on your new vehicle. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 28, 2023

Dealership Rating

Employee Rating

Really didn’t help me at all. I purchased a new truck had trouble with it. They acted like they didn’t want nothing to do with it. I purchased a new truck had trouble with it. They acted like they didn’t want nothing to do with it. More

by pgomez9446

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Nov 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 15, 2023

Dealership Rating

Employee Rating

We were blessed to work with Clay during the process of ordering/purchasing our new vehicle. He genuinely cared about our wants/needs from the beginning. He was very quick to respond and communication was ordering/purchasing our new vehicle. He genuinely cared about our wants/needs from the beginning. He was very quick to respond and communication was wonderful. We asked to have several things changed on the vehicle and he made sure everything was ready within a couple days. We had a great first experience with your dealership and would highly recommend working with Clay! We will be back for future vehicle purchases! More

by Lily

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Beau Bell

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Nov 16, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Lily, I loved reading this review! Happy customers are our aim, and it appears Clay really hit the bullseye. I’ll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 07, 2023

Dealership Rating

Employee Rating

The dealership was nice and everyone seemed friendly. The employees tried to move us along quickly through the process. The employees tried to move us along quickly through the process. More

by beachgirlkt

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 08, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

September 03, 2023

Dealership Rating

Employee Rating

We were received by a welcoming friendly and courteous staff. The service was great and easy. staff. The service was great and easy. More

by j.ram63

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Cathy Spurgeon , Eric White

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Sep 05, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 30, 2023

Dealership Rating

Employee Rating

Had a good experience dealing with this dealership , plenty of follow up and enjoyed working with clay amd Rusty ! plenty of follow up and enjoyed working with clay amd Rusty ! More

by kevinh7

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 01, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 26, 2023

Dealership Rating

Employee Rating

Awesome dealership, will go here again and definitely ask for Clay! He was the best, respectful of my time and needs in all aspects great place! for Clay! He was the best, respectful of my time and needs in all aspects great place! More

by 3011mckinley

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 29, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 25, 2023

Dealership Rating

Employee Rating

Salesperson was awesome he had everything ready to go and show me the features Great service show me the features Great service More

by manuel.gomez0

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 28, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the glowing review, Manuel! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 07, 2023

Dealership Rating

Employee Rating

It was a very good experience working with Clay. Always answered calls or had an immediate call back. First time customer but we will be back. Already referred two people. Always answered calls or had an immediate call back. First time customer but we will be back. Already referred two people. More

by 4branchtexas

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Report | Print

Aug 09, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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