Claude Toussaint

Predatory, disorganized, unethical, SCAM “dealership”! When I was moving to the USA, I saw the car I wanted at the price I wanted online. I called ahead and tried to pay $16,000 cash over the phone, so th When I was moving to the USA, I saw the car I wanted at the price I wanted online. I called ahead and tried to pay $16,000 cash over the phone, so that I could get off my ~35 hour flight with my baby and bags in tow, pick up the car, and drive off. We agreed to the price, they said it was mine, I got insurance. When I landed in the USA, I spent $200 on an Uber to the dealership with my family and luggage in tow, having been assured we would be in and out in under an hour - just to be told they made a mistake and didn’t have the vehicle I purchased after all. They can’t look up their inventory online, so they drove me around the lot for an hour only to determine they didn’t have a similar vehicle for sale under $28,000 and instead INSIST I should finance a $35,000 new vehicle (no thanks.) They were rude, pushy, and outright nasty when I didn’t cave into their pressure. Waste of $300 on Ubers to/from, waste of three hours of my time while exhausted. It is inexcusable they don’t know what inventory they have. The GM Feras refused to speak with me and never returned my calls. Ended up going to Arrigo and it was night and day, a clean honest transaction with a reputable dealership - highly recommend not bothering with Rick Case. More

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Buyers beware! I purchased a certified pre-owned vehicle with 31,000 miles on December 26th. Shortly after the problems began. My vehicle that is responsible fo I purchased a certified pre-owned vehicle with 31,000 miles on December 26th. Shortly after the problems began. My vehicle that is responsible for getting my children and I around town does not reliably start. I called service on May 17th and their soonest appointment is June 6th. My car finally stopped working a few days shy of the appointment and was towed to the shop. The shop refuses to look at it until the appointment day and has advised that I need to pay nearly $300 for them to look at it. I thought I would be safe spending the extra money to purchase a certified pre owned vehicle through what I thought to be a reputable dealer. Unfortunately Hyundais pre owned program is not what you would think. Having a certified pre-owned does not ensure that your vehicle will be looked at in a timely manner. The fact that they are asking for money upfront is appalling. My vehicle has been properly maintained, it’s sad to see such an expensive paper weight in my driveway. I would not recommend Hyundai or Rick Case dealerships to anyone. They only want your money and DO NOT stand behind their product. I had heard that Hyundai had come a long way but sadly that does not seem to be the case. Beware of spending your money with Rick Case Hyundai. The customer service ends the moment you drive off of their lot. 7 months later got to replace the battery. More

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We had a very good experience with Claude at the Rick Case in Plantation. We were treated very well and were given all the instructions about the features on the car. Case in Plantation. We were treated very well and were given all the instructions about the features on the car. More

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Excellent service and professional performance. We were very happy and will use them again. Thanks We were very happy and will use them again. Thanks More

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Nice salesman and very good people, manager, finance all of them really nice people. I’ll recommend this dealership to my family and friends thanks Rick Case Hyundai Plantation of them really nice people. I’ll recommend this dealership to my family and friends thanks Rick Case Hyundai Plantation More

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Ryan and the Rick Case team were amazing! I was extremely well taken care of start to finish. Great customer service. well taken care of start to finish. Great customer service. More

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Salesman, Claude Toussaint, was very courteous, responsive & knowledgeable. No high pressure. This is my 3rd vehicle purchase from Rick Case because they are much easier to deal with than their c responsive & knowledgeable. No high pressure. This is my 3rd vehicle purchase from Rick Case because they are much easier to deal with than their competition. The same can be said for their service dept. More

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My Sales Person Claude Was The Best , Helped Me Find A Nice Car At A Great Price . I Love My New Car . Thank You Rick Case Hyundai !!! Nice Car At A Great Price . I Love My New Car . Thank You Rick Case Hyundai !!! More

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From the beginning to the end it was a positive experience. Everyone was not pushy at all. We were free to look around and took our time. Our salesman Claude Etienne was very nice and I have to men experience. Everyone was not pushy at all. We were free to look around and took our time. Our salesman Claude Etienne was very nice and I have to mention Mr. JACK GONZALEZ excuse me if I spell his name wrong. He was a true gentleman and a rare individual. Jack thank you to you and to Claude for making our visit an exceptional one. I will be happy to return to purchase another vehicle in the near future. More

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Claude Toussaint did an outstanding job by showing interest in serving rather than selling out the car. Rickcase is the way to go you cannot go wrong....... interest in serving rather than selling out the car. Rickcase is the way to go you cannot go wrong....... More

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