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Clarice Schlinger
Clarice Schlinger at Westside Lexus

Clarice Schlinger

Facilities Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

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5 Reviews
not yet
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5 Reviews

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Dealership Experience

27 yrs, 8 mos

5 Reviews of Clarice Schlinger

April 19, 2024

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Employee Rating

Unable to get assistance from anyone at west side Lexus with a blue title that showing salvage at DMV. Purchase vehicle and title is showing salvage at the DMV. Left several messages and no one seems inter More

by Pms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: James Breaux

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Apr 29, 2024

Westside Lexus responded

I'm sorry to hear you are unhappy with your experience. However, our team has done all we can to accommodate you even though you did not purchase from our location. We always strive to ensure all our customers are happy so please reach out to me directly, if there is anything further you wish to discuss. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

Apr 19, 2024

Pms responded

Insurance company paid claim to west side. We are requesting the insurance company name per Texas dmv to confirm why title is reporting salvage.

May 01, 2024

Pms responded

Mr Breaux Thank you for your response, However, the person I purchased it from purchased it from you. After countless hours of researching, I found out that West side Lexus owner retained my vehicle which was deemed a total loss 9-11-2019. West Lexus Corp was paid on 12/13/2019 by unique insurance for the total loss vehicle. West side Lexus then turned around and sold ithis total loss vehicle to dealership I bought it from. West side Lexus title dept then waited a year and reported the title salvage. Now, I am stuck with a vehicle I paid 40k. worth $300. Upon doing more research, West side Lexus sold this vehicle without disclosing any information pertaining to salvage title for the vehicle nor are they authorized to sell salvage vehicles. So the BLUE title I have in hand currently was given to me under false pretense and it all comes back to Westside Lexus!!! Mr Breaux if you are so concerned about your customers satisfaction as you say WESTSIDE LEXUS/WEST LEXUS CORP need to find a resolution for this issue.

April 12, 2024

Dealership Rating
Employee Rating

Westside Lexus has taken serves to a new level. In every department of the dealership. The customer is first. I have done business with Westside Lexus from the beginning when they open for business More

by The Golf Doctor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bret Aldridge, Jeffery Byers, Charli Byers, Dominic Thornton

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Apr 12, 2024

Westside Lexus responded

We're so glad to know that you've had a great experience with us since the beginning at Westside Lexus. It's our pleasure to put customers first in every department. Thank you for your continued support and kind words!

April 01, 2023

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Employee Rating

I was very well taken care of by Alex W and by the Finance group. More

by Lmurthy1105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Winnicki, Chase Clements, Shawn An

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Apr 03, 2023

Westside Lexus responded

We're elated that Alex and the rest of the Westside Lexus Team could welcome you with attentive service! Safe travels, and thanks for the stellar review!

Apr 03, 2023

Lmurthy1105 responded

Yes, I look forward to drive my vehicle. Thank you !

March 07, 2022

Dealership Rating
Employee Rating

I can always count on having a great experience! Excellent care and fabulous facilities are evident each time I’m there! More

by schlinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan, Joey Broussard , Steve Davis

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Mar 07, 2022

Westside Lexus responded

What a great review! We're proud to take every opportunity to go above and beyond for our guests at Westside Lexus, and it really brightens our day to hear you appreciate it. Many thanks from the whole team here for your support, and we look forward to your next stop by!

July 13, 2020

Dealership Rating
Employee Rating

Alex was great and had everything ready to go when I went to sign papers. The facilities were clean and everyone was wearing a mask More

by amyankowsky
Recommend Dealer
Yes

Other Employees Tagged: Tracy Harbes, Alex Winnicki, John Parish, Merrell Middleton, Ben Stephens, Charli Byers

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Jul 14, 2020

Westside Lexus responded

Hi Amy, thank you for reviewing Westside Lexus and for giving a shout out to our team member, Alex. We strive to make every process a seamless experience and it is wonderful to see that came true for you. Safe travels!

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