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Cisco Gonzalez
299 Reviews
299 Reviews
Write a ReviewDealership Experience
8 yrs, 10 mos
Industry Experience
26 yrs, 10 mos
299 Reviews of Cisco Gonzalez
November 19, 2020
Terrible communication on ALL platforms. Worked with several different people, and had several different stories on how they were going to take care of me. Got 4/5ths of the paperwork done and find out several different people, and had several different stories on how they were going to take care of me. Got 4/5ths of the paperwork done and find out they sold me a 2WD instead of a 4WD like advertised by TWO SALESMAN. I even asked them while driving in the truck if it was 4WD and they said "yes." I will say, they attempted to help me out with the wasted time, constant confusion. and horrific communication by giving me a discount on the sticker price of $700 and giving me half off a ceramic coating called cilajet. However, in order to sign the papers and agree on all terms, the finance guy made me pay for the discounted Cilajet on the spot "so that we can get you financed." After trying to tell them I did not want the Cilajet, the finance associate jumped down my throat about how I was waisting money and how that's not a good decision... I ended up paying for the Cilajet out of pocket on the spot because I couldn't stand being in there anymore and constantly arguing/discussing. Long story short, everyone is looking out for their own xxx at this place. They did attempt to help me out, but I am not pleased. I suggest taking your business elsewhere if you value your time and hard-worked for money. More
by nickmit24
Verified CustomerOther Employees Tagged: John Cotter, Julio (no stars whatsoever)
November 06, 2020
Beyond amazing experience! The staff there is great, you feel extremely welcomed from the minute you set foot in the bulding. They will trully work with you! Shout out to Julio and Junior who were really pa feel extremely welcomed from the minute you set foot in the bulding. They will trully work with you! Shout out to Julio and Junior who were really patient and went above and beyond. More
by tania_g1990
Other Employees Tagged: Julio
October 24, 2020
Rafael Villamil and Cisco Gonzalez are great assets to your company., Knowledgeable and amazing customer service skills. Will recommend the dealership and both gentleman to everybody I know. your company., Knowledgeable and amazing customer service skills. Will recommend the dealership and both gentleman to everybody I know. More
by mabm7
Other Employees Tagged: Rafael Villamil
October 24, 2020
The service team did a great job of locating the problem with our truck and resolving it. They kept us informed of what was going on. Adam is great to work with. with our truck and resolving it. They kept us informed of what was going on. Adam is great to work with. More
by GREG5050.16
Other Employees Tagged: Adam Hensley
October 11, 2020
Everything went smooth and very little time wasted at the dealership. Finance got me a better rate than I asked for and deal was unbeatable even in Phoenix. dealership. Finance got me a better rate than I asked for and deal was unbeatable even in Phoenix. More
by mvho61
Other Employees Tagged: Hector was outstanding!
October 08, 2020
Adam as always was awesome. He actually was making a call when i walked up. He hung up the phone to take care if me. when i walked up. He hung up the phone to take care if me. More
by plpatleach
Other Employees Tagged: Brenden Fulda, Adam Hensley , Alex Lansdowne, Edmond Leon, Brian Medina, Derrick Blackburn
October 03, 2020
Service department unprofessional they never return a call, till contacting sales manager. Asked to get breaks fixed, brakes still making noise this w/ 80% life. Per Brain. call, till contacting sales manager. Asked to get breaks fixed, brakes still making noise this w/ 80% life. Per Brain. More
by CASTILLOANDSONS
Other Employees Tagged: Adam Hensley , Brian Medina, Pancho Villalpandi, made promise never kept his word!
September 25, 2020
I have bought a few cars at this store and it has always been a great experience. Sales, Service and Parts are all great to work with. Always a fair price on vehicle purchases and a great selection like n been a great experience. Sales, Service and Parts are all great to work with. Always a fair price on vehicle purchases and a great selection like no other in town. More
by GUDYSPLACE
September 07, 2020
This dealership will work with you. I got a very good deal. Maybe an hour and 5 minutes. Good people . Fast. Should wear face masks a little more . Hey I Was done at 22 words. This last part is a des deal. Maybe an hour and 5 minutes. Good people . Fast. Should wear face masks a little more . Hey I Was done at 22 words. This last part is a desperate plea to let me sign out. Here are your 25 words. More
by QUIG2014
Other Employees Tagged: Rafael Villamil , Ken Martin
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