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Cindy Rivas

Overview Reviews (252) Inventory (302)

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Cindy Rivas

Cindy Rivas | Page 23

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

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4.8

252 Reviews

Overview Reviews (252) Inventory (302)

Dealership Experience

3 yrs, 7 mos

Industry Experience

35 yrs, 6 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

252 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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252 Reviews of Cindy Rivas

January 09, 2026

Dealership Rating

Employee Rating

Unexpected tire leak stopped by without an appointment and they took great care of me. and they took great care of me. More

by Provincetown152

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cindy Rivas

Jan 13, 2026 -

Hyundai of Palm Springs responded

Thank you for the 5-star review! We're glad we could assist you quickly and effectively with your unexpected tire issue. At Hyundai of Palm Springs, we're always here when you need us, appointment or not.

January 09, 2026

Dealership Rating

Employee Rating

Came in without an appointment - Cindy fit me in - wait time not too bad. Always the best service. time not too bad. Always the best service. More

by atruechef

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cindy Rivas

Jan 13, 2026 -

Hyundai of Palm Springs responded

Thank you for the 5-star review! We're glad Cindy was able to fit you in without an appointment and provide the excellent service you’ve come to expect. We appreciate your continued trust in Hyundai of Palm Springs.

January 09, 2026

Dealership Rating

Employee Rating

My most recent visit was for a recall. The dealership called me when the part came in and installed the next day. It was smooth as silk. The dealership called me when the part came in and installed the next day. It was smooth as silk. More

by bribarn

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cindy Rivas

Jan 13, 2026 -

Hyundai of Palm Springs responded

Thank you for the 5-star review! We're glad your recall service experience at Hyundai of Palm Springs was quick, smooth, and hassle-free. We appreciate your trust and look forward to assisting you again.

January 09, 2026

Dealership Rating

Employee Rating

Cindy was amazing. Very professional and friendly. Very knowledgeable and suggested when to purchase new tires Very professional and friendly. Very knowledgeable and suggested when to purchase new tires More

by CDORGANPMHNP

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cindy Rivas

Jan 13, 2026 -

Hyundai of Palm Springs responded

Thank you for the 5-star review! We're glad to hear Cindy provided professional, friendly, and knowledgeable service. Her proactive care is what we strive for at Hyundai of Palm Springs. We appreciate your trust!

January 09, 2026

Dealership Rating

Employee Rating

Thank you for your kind assistance Cindy it was a pleasure working with you and everyone that helped with my 2016 Hyundai sonata sport pleasure working with you and everyone that helped with my 2016 Hyundai sonata sport More

by designingdivaster

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Garcia, Josh Chaffin

Jan 13, 2026 -

Hyundai of Palm Springs responded

Thank you for the kind 5-star review! We're delighted to hear Cindy and the team provided excellent support for your 2016 Hyundai Sonata Sport. It was a pleasure serving you at Hyundai of Palm Springs!

January 08, 2026

Dealership Rating

Employee Rating

Very good. Pleasant atmosphere, nice waiting area. Good coffee which is very important to my comfort while waiting. Cindy was sharp , quick and hard working. I Pleasant atmosphere, nice waiting area. Good coffee which is very important to my comfort while waiting. Cindy was sharp , quick and hard working. I may buy my next of 4 Hyundais here at this dealership. Thank you , Dr. Lopez. More

by Doclopez

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cindy Rivas

Jan 13, 2026 -

Hyundai of Palm Springs responded

Thank you, Dr. Lopez, for the thoughtful 5-star review! We're glad you enjoyed the welcoming atmosphere, comfortable waiting area, and yes, the coffee too. Cindy truly goes above and beyond, and we’d be honored to assist you with your next Hyundai. We appreciate your continued trust in Hyundai of Palm Springs!

January 08, 2026

Dealership Rating

Employee Rating

Cindy was great! Sales department was 1. Sorry! I've bought 4 Hyundai's in the last 15 years and this experience was absolutely terrible! The worst. BTW, I deal in EB Sales department was 1. Sorry! I've bought 4 Hyundai's in the last 15 years and this experience was absolutely terrible! The worst. BTW, I deal in EBAY and never give a bad review, but THIS experience was the worse! Sorry, Daniel More

by Dsrtdan

Verified Customer

Recommend Dealer

Other Employees Tagged: Cindy Rivas

Jan 14, 2026 -

Hyundai of Palm Springs responded

Thank you, Daniel. We’re very sorry to hear that your recent experience didn’t meet your expectations, especially as a longtime Hyundai customer. While we’re glad Cindy provided great service, we’d appreciate the opportunity to better understand what went wrong. Please reach out to our General Manager, Trey Wiley at twiley@indigoautogroup.com, so we can make this right.

January 08, 2026

Dealership Rating

Employee Rating

Cindy always provides excellent customer service. I appreciate her support with this oil consumption test. I appreciate her support with this oil consumption test. More

by Teekanees

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 14, 2026 -

Hyundai of Palm Springs responded

Thank you, Teekanees! We're glad Cindy continues to provide excellent support. We appreciate your trust in Hyundai of Palm Springs!

January 07, 2026

Dealership Rating

Employee Rating

Cindy was great, she kept me informed and messaged me to let me know when my car was going to be ready and it was. let me know when my car was going to be ready and it was. More

by Jmikestlmo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Cindy Rivas

Jan 07, 2026 -

Hyundai of Palm Springs responded

Thank you for your review! We're glad Cindy kept you informed and ensured everything went smoothly with your service. At Hyundai of Palm Springs, communication and reliability are key, and we appreciate the opportunity to serve you.

January 03, 2026

Dealership Rating

Employee Rating

Very professional dealership. Trust the work done on my car to be of the highest quality. Cindy is always available to answer my questions, whether by phone or by appointment. Trust the work done on my car to be of the highest quality. Cindy is always available to answer my questions, whether by phone or by appointment. More

by CAROLGILMORE1200

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 07, 2026 -

Hyundai of Palm Springs responded

Thank you for your kind words and continued trust in Hyundai of Palm Springs. We're pleased to hear you value the quality of our work and the support Cindy provides. Your confidence in our professionalism means a great deal to us.

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