Chuck Inocencio | Page 8

I was very pleased with the communication I received. We brought in our newly purchased used vehicle for an AC problem. The team automatically addressed the recalls for the vehicle that were unaware of. We brought in our newly purchased used vehicle for an AC problem. The team automatically addressed the recalls for the vehicle that were unaware of. The service staff handling my work was very diligent with doing the legwork with the third party warranty provider. Unfortunately, the hourly labor rate was in my option reasonable. Additionally the warranty only covered less than 1/2 of that rate. So we had to decline on the repairs and take it back to the dealership to resolve these issue that existed on the day of purchase. That said Chuck Inocencio was a pleasure to work with and was very understanding of the situation. I would prefer to have my work done here moving forward but for warranty covered items, it is cost prohibitive. However routine maintenance is on the table. More

by dan@spectrumavc.com Verified Customer Verified Customer

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