Chuck Inocencio
Chuck Inocencio at Colonial Ford of Plymouth

Chuck Inocencio | Page 3

Service Advisor

Colonial Ford of Plymouth

11 Pilgrim Hill Rd
Plymouth, MA 02360

Contact Me
4.9
71 Reviews

Dealership Experience

6 mos

4.9

71 Reviews

Write a Review

71 Reviews of Chuck Inocencio

October 05, 2026

Dealership Rating
Employee Rating

From the moment I walked into the service department it was very friendly and willing to help. More

by Amy Lutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Russell, Zoe Lopes, Anthony Cristiani , Dan Duffy

Oct 05, 2026

Colonial Ford of Plymouth responded

We’re glad you felt welcomed and supported by our service department. Hearing that the service on your Ford Escape was so helpful from the moment you walked in means a lot to us. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

October 04, 2026

Dealership Rating
Employee Rating

I am very pleased with Colonial Ford. Rick Jamerson. He and Anthony kept me well informed on the progress of my car. The car was finished when promised More

by CLEARYRACING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2026

Colonial Ford of Plymouth responded

Our service team enjoyed keeping you updated on your GMC Acadia’s progress and ensuring it was ready when promised. Your praise for Rick and Anthony means a lot to us, and knowing you’re pleased with the experience is truly rewarding. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 30, 2026

Dealership Rating
Employee Rating

A+ experience, service advisor was excellent, clear and sound communication every step of the way. More

by kevinf6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2026

Colonial Ford of Plymouth responded

Knowing our clear, step-by-step communication during the service on your Ford Bronco met your expectations means a lot to our service department. We’re glad your experience was excellent from start to finish. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 29, 2026

Dealership Rating
Employee Rating

Chuck was good to work with. A lot of communication and up front about costs. More

by phochman
Recommend Dealer
Yes
Sep 29, 2026

Colonial Ford of Plymouth responded

Your note about Chuck’s clear, upfront cost communication highlights our commitment to transparency. Hearing that you felt well informed during the service on your Ford Bronco means a lot to our service team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 25, 2026

Dealership Rating
Employee Rating

Professional, fast polite, kept informed of everything they did including videos of the work they were doing More

by jkhannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2026

Colonial Ford of Plymouth responded

Transparent communication is at the heart of how our service team operates. We’re glad the service on your Ford F-150 felt courteous and efficient, and that our video updates kept you fully informed. Hearing that level of transparency gave you confidence means a great deal to our service team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 23, 2026

Dealership Rating
Employee Rating

From the first contact, Chuck was welcoming, professional, and respectful. He has kept me informed concerning the diagnostics and solution. Most importantly, he was never patronizing. Colonial F More

by jkm02571
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Jhaki Wholey, Anthony Cristiani , Dan Duffy, Jon Rydings

Sep 23, 2026

Colonial Ford of Plymouth responded

Your praise of Chuck’s respectful, welcoming approach and clear diagnostic updates highlights our service team’s commitment to open communication. Knowing you’re happy with how we’re handling your Ford Edge while we await its replacement part means a lot to our service team. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 23, 2026

Dealership Rating
Employee Rating

Very quick and thorough. Waiting area is very comfortable and communication during service appointment was great. I really like the videos that are sent of progress and poten More

by jimciv2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2026

Colonial Ford of Plymouth responded

Our service department enjoyed providing quick and thorough care for your Lincoln Navigator. Hearing that our video updates kept you informed and that our waiting area felt comfortable means a lot to us. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 23, 2026

Dealership Rating
Employee Rating

I had a great experience with the service department. Chuck reached out first thing in the morning and discussed my concerns. When the car was repaired he answered all of my questions. More

by Ashleighp1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Gomes

Sep 23, 2026

Colonial Ford of Plymouth responded

Your comments about Chuck reaching out first thing and discussing your concerns highlight the clear communication we aim to provide during the service on your Ford Escape. Hearing that we addressed your concerns and answered all your questions means a lot to our service department. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 23, 2026

Dealership Rating
Employee Rating

Very clean and comfortable environment with friendly, knowledgeable, and personable service oriented communication... scheduling options are streamlined and appointment booking availability is convenient More

by rip.lemon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Inocencio

Sep 23, 2026

Colonial Ford of Plymouth responded

We’re glad our clean, comfortable environment and convenient scheduling options made your service visit easier. Your feedback about our friendly, informative communication during the service on your Fusion Hybrid means a lot to our service department. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

September 18, 2026

Dealership Rating
Employee Rating

Colonial Ford Service Department is simply outstanding. Mission focused and customer oriented. They get it right the first time. Thank you. More

by 1229629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Rydings

Sep 18, 2026

Colonial Ford of Plymouth responded

Thanks so much for the five-star rating and your praise of our service team. It’s rewarding to know our mission-focused approach on your Ford Bronco got it right the first time. Ron Almeida General Manager 508-746-3400 Ralmeida@buycolonialford.com

3
...

Dealership Inventory (320 Vehicles)

used 2025 Chevrolet Express 3500 car, priced at $43,590
2025 Chevrolet Express 3500
used
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 Ford F-350 car, priced at $77,590
2026 Ford F-350
new
Star White exterior
Automatic
Four-wheel Drive
used 2022 Ford Bronco Sport car, priced at $21,595
2022 Ford Bronco Sport
used
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
used 2025 GMC Savana 2500 car, priced at $34,590
2025 GMC Savana 2500
used
White exterior
Automatic
Rear-wheel Drive
used 2024 Ford F-150 car, priced at $41,565
2024 Ford F-150
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $77,600
2026 Ford F-150
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive