Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Chuck Griffith

Overview Reviews (307) Inventory (370)

Contact Me

View All Employees

< View All Employees

Chuck Griffith

Chuck Griffith | Page 9

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Contact Me

5.0

307 Reviews

Overview Reviews (307) Inventory (370)

Dealership Experience

13 yrs, 3 mos

Languages Spoken

English

5.0

307 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Chuck Griffith

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

307 Reviews of Chuck Griffith

January 15, 2024

Dealership Rating

Employee Rating

It took a while till the parts needed for my repair arrived, but then everything went smoothly. arrived, but then everything went smoothly. More

by tallybirke

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 16, 2024 -

Germain BMW of Naples responded

We appreciate your business and apologize for the parts delay. Our team is happy to know that once everything arrived it was smooth sailing. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

December 29, 2023

Dealership Rating

Employee Rating

More than 10 yrs. Dealing with Chuck Griffith, always leaving confident and happy with service. Dealing with Chuck Griffith, always leaving confident and happy with service. More

by Joannedhurst

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 04, 2024 -

Germain BMW of Naples responded

Your continued business and kind words mean so much to us all. Thank you. Best Regards, Flavio Galasso General Manager

December 12, 2023

Dealership Rating

Employee Rating

Tona was my advisor and she was so cordial and professional. She set up service on 2 vehicles for service and all was done very efficiently. professional. She set up service on 2 vehicles for service and all was done very efficiently. More

by mdsauers44

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tons was filling in for Chuck Griffith as he was having surgery. She did a great job!

Dec 13, 2023 -

Germain BMW of Naples responded

Thank you for letting us know that Tona took excellent care of you. She certainly is dedicated to customer satisfaction and we are happy to know that was apparent during your visit. Best Regards, Flavio Galasso General Manager

November 30, 2023

Dealership Rating

Employee Rating

Excellent service. My appointment was for 7.30am and due to traffic delays I did not arrive untill 9.30am Charles Griffth looked after by car right away even made arr My appointment was for 7.30am and due to traffic delays I did not arrive untill 9.30am Charles Griffth looked after by car right away even made arrangements to the parts that where need from your other location. And arranged for a service loaner foe me to drive. Excellent customer service. More

by scottleger

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 01, 2023 -

Germain BMW of Naples responded

Our goal is your complete satisfaction and we are happy that Chuck took great care of you. Best Regards, Flavio Galasso General Manager

November 23, 2023

Dealership Rating

Employee Rating

Charles Griffith always very professional and customer oriented, helpful and knowledgeable. Explains process very well. oriented, helpful and knowledgeable. Explains process very well. More

by James Kuehl

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Walker-Hughes

Nov 27, 2023 -

Germain BMW of Naples responded

We appreciate your business and thank you for taking the time to highlight Chuck and his efforts to ensure a positive guest experience. Best Regards, Flavio Galasso General Manager

November 20, 2023

Dealership Rating

Employee Rating

Always attentive service Chuck was great with me and getting the new tires I require in a timely time getting the new tires I require in a timely time More

by Marilyncampbell

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 21, 2023 -

Germain BMW of Naples responded

Your complete satisfaction is our goal and we are pleased to know Chuck provided you with a quality and timely experience. Best Regards, Flavio Galasso General Manager

November 19, 2023

Dealership Rating

Employee Rating

Chuck Griffth always does a wonderful job and great service on our BMW wouldn’t go any we’re else ! service on our BMW wouldn’t go any we’re else ! More

by Dave

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 20, 2023 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your service needs and for sharing your trust in Chuck knowing he will take great care of you. Best Regards, Flavio Galasso General Manager

November 19, 2023

Dealership Rating

Employee Rating

Always a great experience at BMW Naples North. Chuck Griffith is the best technician, always going above and beyond. Chuck Griffith is the best technician, always going above and beyond. More

by SilvieAlvarado

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 20, 2023 -

Germain BMW of Naples responded

Your complete satisfaction is our ultimate goal. Thank you for sharing. Best Regards, Flavio Galasso General Manager

November 15, 2023

Dealership Rating

Employee Rating

Chuck is amazing ! This is the best dealership in town. Quick, efficient, helpful and most of all knowledgeable. Thank you again. This is the best dealership in town. Quick, efficient, helpful and most of all knowledgeable. Thank you again. More

by shachar961

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 16, 2023 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your service needs. Your trust in our team to keep you and your BMW safely on the road is greatly appreciated. Best Regards, Flavio Galasso General Manager

November 14, 2023

Dealership Rating

Employee Rating

Charles Griffith is the best! He and his team always address the problem and keep us in the loop while it's being worked on. He makes time to talk to us no matter how busy things He and his team always address the problem and keep us in the loop while it's being worked on. He makes time to talk to us no matter how busy things are in his shop. A true professional. More

by mjhva

Recommend Dealer

Yes

Nov 15, 2023 -

Germain BMW of Naples responded

It's great to hear from you! We're glad you continue to have excellent service experiences with us, and that Charles always makes sure that you and your BMW are well taken care of. We appreciate your business and look forward to seeing you at your next service visit. Best Regards, Flavio Galasso General Manager

Dealership Inventory (370 Vehicles)

2027 BMW M440 | new

$77,754

2027 BMW M440

new

Tanzanite Blue II Metallic exterior

Automatic

All-wheel Drive

$77,754

View Vehicle Details

View Details

2026 BMW 330 | new

$54,069

2026 BMW 330

new

Mineral White Metallic exterior

Automatic

Rear-wheel Drive

$54,069

View Vehicle Details

View Details

2026 BMW X3 | new

$60,219

2026 BMW X3

new

Red Metallic exterior

Automatic

All-wheel Drive

$60,219

View Vehicle Details

View Details

2027 BMW 530 | new

$75,139

2027 BMW 530

new

Carbon Black Metallic exterior

Automatic

Rear-wheel Drive

$75,139

View Vehicle Details

View Details

2022 Toyota Tundra Hybrid | used

$42,491

2022 Toyota Tundra Hybrid

used

Magnetic Gray Metallic exterior

Automatic

Four-wheel Drive

$42,491

View Vehicle Details

View Details

2025 Mazda CX-5 | used

$29,489

2025 Mazda CX-5

used

Polymetal Gray Metallic exterior

Automatic

All-wheel Drive

$29,489

View Vehicle Details

View Details

View All Inventory