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Chuck Griffith

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Chuck Griffith

Chuck Griffith | Page 8

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

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5.0

307 Reviews

Overview Reviews (307) Inventory (370)

Dealership Experience

13 yrs, 3 mos

Languages Spoken

English

5.0

307 Reviews

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307 Reviews of Chuck Griffith

February 29, 2024

Dealership Rating

Employee Rating

Charles Griffith always provides courteous,professional service. The dealership is always attentive to my needs. service. The dealership is always attentive to my needs. More

by moe711guy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 04, 2024 -

Germain BMW of Naples responded

We truly value your business and thank you for sharing your positive service experience with Chuck. Best Regards, Flavio Galasso General Manager

February 27, 2024

Dealership Rating

Employee Rating

They care about customer satisfaction and while I was waiting even offered me water and a snack waiting even offered me water and a snack More

by Robertm

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 28, 2024 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive service needs. We are pleased to know you enjoyed your visit and were comfortable while you waited with us. Best Regards, Flavio Galasso General Manager

February 24, 2024

Dealership Rating

Employee Rating

I have been dealing with Chuck Griffith for about 10 years. He is extremely knowledgeable and helpful as well as easy to work with. I highly recommend him. years. He is extremely knowledgeable and helpful as well as easy to work with. I highly recommend him. More

by mestherprat

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 26, 2024 -

Germain BMW of Naples responded

Thank you for your continued business and trust in Chuck to know that he has your best interest at heart. Best Regards, Flavio Galasso General Manager

February 24, 2024

Dealership Rating

Employee Rating

My service representative, Charles Griffin was easy to speak with. Took care of my problem and set up a follow up as well. I highly recommend this dealership. It is never stressful going there. speak with. Took care of my problem and set up a follow up as well. I highly recommend this dealership. It is never stressful going there. More

by Genna K

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: George Donovan

Feb 26, 2024 -

Germain BMW of Naples responded

Thank you so much for taking the time to leave this excellent review. We appreciate your support and help in sharing the word about us. We’re so happy to have you as part of our family. Best Regards, Flavio Galasso General Manager

February 13, 2024

Dealership Rating

Employee Rating

We have always had wonderful service from Chuck Griffith of BMW of Naples. He goes out of his way to meet our needs. Chuck makes sure everything is done correctly and on time. We have purchased three BMW of BMW of Naples. He goes out of his way to meet our needs. Chuck makes sure everything is done correctly and on time. We have purchased three BMW cars from BMW of Naples and Chuck is one of the main reasons. More

by illian022

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 14, 2024 -

Germain BMW of Naples responded

Chuck is certainly dedicated to customer satisfaction, and we are pleased to know it is always reflected in your service visits. Thank you for sharing. Your continued sales and service business is greatly appreciated. Best Regards, Flavio Galasso General Manager

February 06, 2024

Dealership Rating

Employee Rating

Great attention and service. Charles Griffin, service rep, was very courteous and professional with his assistance. Charles Griffin, service rep, was very courteous and professional with his assistance. More

by Jimsry11

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 07, 2024 -

Germain BMW of Naples responded

Your business and kind words regarding our service advisor Chuck are greatly appreciated. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

February 02, 2024

Dealership Rating

Employee Rating

Chuck is the best service advisor! Go see him if you’re having issues with your BMW Go see him if you’re having issues with your BMW More

by picturethis.sy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 05, 2024 -

Germain BMW of Naples responded

We're happy to hear that you had a great service experience and that your BMW was well taken care of. We appreciate your business and hope to work with you again in the future. Best Regards, Flavio Galasso General Manager

February 02, 2024

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Employee Rating

Very clean, very friendly employees. Great service , nice waiting room. You shouldn’t make people write more words if they don’t have anything more to say. Great service , nice waiting room. You shouldn’t make people write more words if they don’t have anything more to say. More

by Romanie58

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 02, 2024 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your service needs. Best Regards, Flavio Galasso General Manager

January 23, 2024

Dealership Rating

Employee Rating

We worked with Max Zuercher and he was excellent! He is knowledgeable and honest . We have bought several cars from him. He is knowledgeable and honest . We have bought several cars from him. More

by Richard Washbu

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Max Zuercher

Jan 24, 2024 -

Germain BMW of Naples responded

Congratulations on your new BMW. We appreciate your continued business and thank you for sharing your recent sales experience with Max. Best Regards, Flavio Galasso General Manager

January 19, 2024

Dealership Rating

Employee Rating

Charles Griffith made our first service event as convenient as it could be. Very pleased and appreciative of the effort to accommodate us. convenient as it could be. Very pleased and appreciative of the effort to accommodate us. More

by B Dale

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patrick Dodard

Jan 22, 2024 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive service needs. Your complete satisfaction is our goal and we are pleased to know that Chuck took great care of you. We hope this is the beginning of a long and lasting relationship. Best Regards, Flavio Galasso General Manager

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