Chuck Griffith | Page 10

Charles (Chuck) Griffith has always been very kind and helpful to example the problem and assure me it is fixable and will be as good as new! Chuck is an excellent service advisor and cares about his helpful to example the problem and assure me it is fixable and will be as good as new! Chuck is an excellent service advisor and cares about his customer. Great employee for BMW! More

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Charles Griffith is an excellent service advisor. He is knowledgeable, professional, customer-service oriented. He recognizes customer needs, answers questions patiently, and explains thoroughly. He is knowledgeable, professional, customer-service oriented. He recognizes customer needs, answers questions patiently, and explains thoroughly. He makes visits to the service department a pleasant experience. More

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I rate Germaine's Dealership good and its Service Department excellent based primarily on the great service that I always receive from Chuck Griffith. He's the reason why I am a repeat customer. Si Department excellent based primarily on the great service that I always receive from Chuck Griffith. He's the reason why I am a repeat customer. Sincerely, Michael Grandin More

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Charles Griffith as usual did a great job of advising me. As to service my car needed. In and ou on time. As to service my car needed. In and ou on time. More

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Chuck Griffith was very attentive and kept me posted on the status and progress of the service. the status and progress of the service. More

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Chuck Griffith my service director makes everything easy and estimates of time are always met. Appreciate his professionalism and fulsome explanation of work to be performed. A great asset for the dealersh and estimates of time are always met. Appreciate his professionalism and fulsome explanation of work to be performed. A great asset for the dealership More

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Charles Griffiths was great. Got everything done just right. Car was clean and rides great Got everything done just right. Car was clean and rides great More

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Chuck is always very professional and attentive. Great communication and Best customer service. Car is always serviced in a timely manner. Great communication and Best customer service. Car is always serviced in a timely manner. More

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Chuck Griffith is always wonderful to work with! He is knowledgeable, super kind and transparent. The "good" rating is not about him at all, it was that the warranty insurance adjuster took too long He is knowledgeable, super kind and transparent. The "good" rating is not about him at all, it was that the warranty insurance adjuster took too long to come out causing our car to be in the shop for over a week. Knowing it was taking longer than usual, Chuck made sure we had access to a loaner car if we needed it. More

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My service advisor was George Donovan. I owned a 2018 BMW convertible that was damaged during Hurricane Ian. George was my advisor during the time I owned it. I replaced that car with a I owned a 2018 BMW convertible that was damaged during Hurricane Ian. George was my advisor during the time I owned it. I replaced that car with a 2020 BMW that I purchased at your Davis Blvd. location. My maintenance contract was due to expire Oct. 10. I requested George to be my advisor last week to take care of that appointment. As before, he goes above and beyond service that is required! I would rate him the very best without equivocation! Barbara Casey More

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