Chuck Griffith | Page 15

My first visit was for a factory recall. It was completed in a professional manner It was completed in a professional manner More

Print

Chuck Griffith has always done a great job for my wife and me. We’ll be back and me. We’ll be back More

Print

I am very glad to say that I am their client for many years. Great service! years. Great service! More

Print

Everything was done in a timely manner, got a quick and complete report when I picked up the car. Excellent job by Chuck Griffith. complete report when I picked up the car. Excellent job by Chuck Griffith. More

Print

My service manager CHARLES (CHUCK) GRIFFITH is the BEST! When my car broke down unexpectedly without warning, it was towed to the Naples BMW dealership’s service department without notice or appointment. CH When my car broke down unexpectedly without warning, it was towed to the Naples BMW dealership’s service department without notice or appointment. CHUCK GRIFFITH worked diligently and quickly to solve my problem and ease the stressful situation. Not only did CHUCK take my X3 in immediately for evaluation, he also gave me a loaner car to use until my car was ready to be picked up. I could not have asked for more! CHUCK clearly and completely explained what parts and services my car needed, and the work was done expediently and fully. I was truly AMAZED at the level of care and consideration that both my car and I received that day. I feel so fortunate to have CHUCK GRIFFITH as my service manager for my BMW X3. He has proven he will be there for me when I need him. More

Print

I have been going to Germain BMW for over 20 years! I have had eight BMW’s over the years. While all the dealers were very good, Germain is the best. My service advisor, Chuck Griffith, is outstanding I have had eight BMW’s over the years. While all the dealers were very good, Germain is the best. My service advisor, Chuck Griffith, is outstanding. He has always gone above and beyond to help me with any questions or concerns I have. Since my baby M3 is a 1999 it really needs special care. Chuck always makes it happen! I can’t be more pleased with the attention I get when I come in for service! I know I will be treated with respect and quality service! Chuck gets an A+ in my mind! More

Print

Everything went as planned dropped car off got loaner and came back the next day to a clean car. Chuck Griffith did a great job. came back the next day to a clean car. Chuck Griffith did a great job. More

Print

Fantastic service. Always prompt never having to wait for service. Everything explained in detail. Great dealership. Always prompt never having to wait for service. Everything explained in detail. Great dealership. More

Print

Service is great always on time. great communication. Only negative has to wait 3 weeks for service great communication. Only negative has to wait 3 weeks for service More

Print

This was the first service on my 2022 430i, which consisted of an oil change, checking all the vitals, and a complementary car wash. I chose to wait on a Saturday. My car was delivered to me about consisted of an oil change, checking all the vitals, and a complementary car wash. I chose to wait on a Saturday. My car was delivered to me about 2 1/2 hours later. While waiting, my service advisor, Charles Griffith, came to update me several times, first coming to introduce himself and let me know what services would be performed. He was very professional and friendly. The waiting area was comfortable and stocked with drinks and snacks. I had brought work to do and I was able to get it done in the setting provided. Since it was the first service, there was no charge. I drove away in a beautifully cleaned vehicle--both inside and out. Thank you, Chuck. More

Print