Chuck Griffith
Chuck Griffith at Germain BMW of Naples

Chuck Griffith | Page 16

Service Advisor

Germain BMW of Naples

11286 Tamiami Trail N
Naples, FL 34110

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5.0
307 Reviews

Hi I am Chuck Griffith a Service Advisor at Germain BMW. I started here at Germain BMW in August of 2013 as a porter and then moved up to be a Service Advisor in January of 2014. This is my first time in the car industry. My family and I moved here for the Northwest Suburbs of Chicago in June of 2013 where I was in customer service for 13 years. When I am not at work I am with my family going to the beach or the pool.

Dealership Experience

13 yrs, 3 mos

Languages Spoken

English English

5.0

307 Reviews

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307 Reviews of Chuck Griffith

April 23, 2023

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Employee Rating

Honest and knowledgeable dealership. Chuck Griffith has been extremely helpful to me for several years. More

by Mikedodson123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2023

Germain BMW of Naples responded

Your continued business and trust in Chuck and our service team mean so much to us all. See you next time. Best Regards, Flavio Galasso General Manager

April 19, 2023

Dealership Rating
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Chuck always does a great job and is nothing short of outstanding. Great experience everytime I service my car at BMW Naples More

by Darren DiFilippo
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 20, 2023

Germain BMW of Naples responded

Hey, Darren! We’re so happy you enjoyed a convenient service visit with Chuck. We hope to do the same at your next appointment. Thank you for choosing Germain BMW of Naples. Best Regards, Flavio Galasso General Manager

April 17, 2023

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As always, Chuck Griffith was awesome. His professionalism as well as his willingness to help me out went above and beyond what was expected. More

by Len Z
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2023

Germain BMW of Naples responded

Thank you for your business and for sharing Chuck's willingness to go above and beyond for our valued clients. See you next time. Best Regards, Flavio Galasso General Manager

April 15, 2023

Dealership Rating
Employee Rating

Charles (Chuck) Griffith rectified a problem I had immediately with professionalism and kindness which was greatly appreciated. THANK YOU More

by Priestnell
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 17, 2023

Germain BMW of Naples responded

Thanks! We're happy to hear that you had an excellent service experience with Chuck and that he made sure your car was well taken care of. We appreciate your business and look forward to working with you again. Best Regards, Flavio Galasso General Manager

April 05, 2023

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Patrick Dodard did a wonderful job in presenting the new BMW to me. Very knowledgeable and polite More

by Denny
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Zuercher , Patrick Dodard

Apr 06, 2023

Germain BMW of Naples responded

Denny, We appreciate you, your business, and for taking the time to leave these kind words. It’s so nice to hear that Patrick helped make your sales experience so positive. We wish you happy journeys in your new BMW. Best Regards, Flavio Galasso General Manager

April 04, 2023

Dealership Rating
Employee Rating

Chuck was a wonderful person to work with. Kept me informed of progress and handed me a clean car with a roof that works! Thank you, Chuck More

by rayterrapins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2023

Germain BMW of Naples responded

Thank you. We're pleased to hear that Chuck left you with a positive impression. Thank you for choosing Germain BMW of Naples for your service needs. Let us know if you need anything in the future. Best Regards, Flavio Galasso General Manager

April 04, 2023

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Employee Rating

Chuck was very helpful when I asked a question on how to locate the tire pressure on the computer. More

by jeannemeade1
Recommend Dealer
Yes
Apr 04, 2023

Germain BMW of Naples responded

Providing a quality service experience is our goal here at Germain BMW of Naples. We thank you for taking the time to leave Chuck this kind review. Best Regards, Flavio Galasso General Manager

April 03, 2023

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Employee Rating

Professional, courteous and always on time servicing your BMW. Ask for Chuck Griffith when setting an appointment. Chuck has managed the service for our BMWs for almost ten years. More

by TOMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2023

Germain BMW of Naples responded

Thanks so much! Your total satisfaction is why we do what we do. Chuck and our team do an exceptional job of taking care of their client’s vehicles, and we’re glad your experience was no different. Thank you for choosing Germain BMW of Naples for your service needs! Best Regards, Flavio Galasso General Manager

March 29, 2023

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Employee Rating

Brought my BMW in for service at Germain BMW in Naples Florida. My service advisor was Charles Griffith. He explained the whole process as this was my first time visit. Very professional and easy to deal More

by Thomas.cemprola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2023

Germain BMW of Naples responded

Thank you for allowing us the honor of providing you with your automotive service needs for your BMW. We know Chuck enjoyed assisting you and we all look forward to assisting you in the future. Best Regards, Flavio Galasso General Manager

March 28, 2023

Dealership Rating
Employee Rating

Chuck Griffith is a professional and courteous service advisor who is very good at his job. Communication and professionalism were top notch. More

by BMW 535d
Recommend Dealer
Yes
Mar 28, 2023

Germain BMW of Naples responded

Thank you for leaving Chuck this kind review. We are thrilled to know that he provided you with the quality service visit you deserve as a valued Germain guest. Best Regards, Flavio Galasso General Manager

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