Chuck Geringer
Chuck Geringer at Jim Butler Chevrolet
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Chuck Geringer

Fixed Operations Director

Jim Butler Chevrolet

759 Gravois Bluffs Blvd
Fenton, MO 63026

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3.6
72 Reviews
3.6

72 Reviews

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72 Reviews of Chuck Geringer

November 02, 2024

Dealership Rating
Employee Rating

It was a Flawless experience! Customer service was excellent! So glad we chose Jim Butler! More

by am5kds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann, Zach Hunter

October 30, 2024

Dealership Rating
Employee Rating

Dealer has my Malibu 10 business days and 2 weekends. Dealer did not offer or provide a rental car until the day before my vehicle was repaired. I called the service manager and left a voicemail asking More

by jmelton4
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 02, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience did not live up to your expectations. We do understand your frustration and we are diligently working to improve our diagnostic times. I will be sure to speak with the service manager regarding your concerns. If you wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687.

October 28, 2024

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Employee Rating

I think the service department was really good and efficient and took care of me More

by dpollard5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann, Zach Hunter

Nov 01, 2024

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

October 26, 2024

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Employee Rating

I am happy I got a grate deal with your dealership I will tell everyone about it More

by kenfor.67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2024

Jim Butler Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 24, 2024

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Employee Rating

Couldn't get a simple recall fixed right had to take it back in 4 to 5 times to get it fixed right. At one point had my car for a month just to keep giving it back with the work not completed More

by bryanrickey0610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2024

Jim Butler Chevrolet responded

We are confused by your feedback. I have searched our history, and I am unable to locate an RO where your vehicle was here for a recall nor where we have had your vehicle for more than 9 days. If you wish to further discuss this concern, please reach out to our service manager directly at 314-274-1687.

October 22, 2024

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Employee Rating

Service was excellent and they handled everything I needed serviced. I will be back for all my service issues moving forward. More

by sean@tpsauto.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Jim Butler Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

October 21, 2024

Dealership Rating
Employee Rating

I will no longer be servicing my vehicle at Jim Butler because of your complete lack of customer service More

by jeff_mosley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kim Hausmann, Zach Hunter

Oct 25, 2024

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. We apologize that your experience went this way. I will be sure to speak with our service manager regarding your concerns. If you wish to further discuss your experience, please reach out our service manager directly at 314-274-1687.

October 18, 2024

Dealership Rating
Employee Rating

Excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent More

by TJ_COWDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann, Zach Hunter

Oct 19, 2024

Jim Butler Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

Dealership Rating
Employee Rating

The repairs were finished faster than predicted. But you could improve the waiting area. Add something besides coffee and water. Tea for example More

by pklabbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann, Zach Hunter

Oct 19, 2024

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Indeed, we do have tea. Hot chocolate even. We look forward to your next visit! Take care!

October 16, 2024

Dealership Rating
Employee Rating

Very happy with the service department. They communicated well and answered all our questions. We highly recommend! More

by KBRIESACHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Hausmann, Zach Hunter

Oct 19, 2024

Jim Butler Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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