Christy Hicks

Update 1/23: Mr. Ewell Shuff (the “service director” I say that very loosely) Is just as nasty lol hate to think that this is the representation of Mercedes. It’s trul Ewell Shuff (the “service director” I say that very loosely) Is just as nasty lol hate to think that this is the representation of Mercedes. It’s truly disgusting and disgraceful to the name. Couldn’t even apologize for the ignorance of his employees. It was my fault things weren’t done right or corrected. Instead asked ME what was I calling for ??? Really a disappointing group of men left in charge. I’ll be trading mine in VERY soon!!! GET AN AUDI !!!! DAY OF : 1/18/25 Toussant Green is a xxxx poor sales manager. I had to ask multiple times for my car to be dried after having to come back up to the premises after being told they couldn’t wash my car the day I received an oil change. Go to Buckhead! Mr. Toussant Green has no respect for Black women and I’m going to be sure that corporate knows about his lack of professionalism! I’m going to make sure he doesn’t forget me. In his OWN WORDS “since you don’t wanna handle things the good way we can handle them the bad way”😉 More

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Traditionally, we purchased our vehicles from Mercedes-Benz of Athens, but since our trusted salesperson moved to another company, we decided to explore options closer to home with Mercedes-Benz Mercedes-Benz of Athens, but since our trusted salesperson moved to another company, we decided to explore options closer to home with Mercedes-Benz of Atlanta Northeast. I’m so glad we did! I had an outstanding experience purchasing my car from Melissa Lee at Mercedes-Benz of Atlanta Northeast. From start to finish, she went above and beyond to make the process smooth and stress-free. Melissa was knowledgeable, patient, and genuinely committed to helping me find the perfect car that matched both my needs and preferences. The entire team was professional, transparent, and accommodating, ensuring that every step of the process was seamless and enjoyable. I truly appreciate the effort Melissa and the team put into delivering exceptional service. If you’re in the market for a vehicle, I highly recommend Melissa Lee and the team at Mercedes-Benz of Atlanta Northeast. They’ve set a new standard for excellence in car buying! More

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Great professorial and kind service with the entire service department. Looking forward to the next visit. service department. Looking forward to the next visit. More

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Worst customer service Advisors are neither knowledgeable or professional Parts are stolen from the car and when asked, I am asked to buy them for a price Espetthus visit has been the worst knowledgeable or professional Parts are stolen from the car and when asked, I am asked to buy them for a price Espetthus visit has been the worst ever More

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I purchased a vehicle from this dealership and I cannot say enough positive things about my salesperson and the dealership! Finn is absolutely amazing!!! say enough positive things about my salesperson and the dealership! Finn is absolutely amazing!!! More

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Always nice and friendly great atmosphere and snacks Christy is the best Always looks out for the customer Shout out to my sales lady Scarlett Christy is the best Always looks out for the customer Shout out to my sales lady Scarlett More

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My service advisor, Christy Hicks is the best and I trust her. Christy is professional, knowledgeable, friendly and efficient. I wouldn’t have my vehicle serviced anywhere other than MB of Atlanta Northeast. her. Christy is professional, knowledgeable, friendly and efficient. I wouldn’t have my vehicle serviced anywhere other than MB of Atlanta Northeast. More

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Christy Hicks is the best advisor to go to. She’s understand peoples and solve the problems with the cars and have the best customer service that I’ve dealt with Mercedes-Benz of Atlanta Northe She’s understand peoples and solve the problems with the cars and have the best customer service that I’ve dealt with Mercedes-Benz of Atlanta Northeast is the best service. More

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Service advisor is outstanding and the service experience gives me confidence. Christy is great and is customer-centic. gives me confidence. Christy is great and is customer-centic. More

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Thank you to Christy Hicks for always being so kind, and professional. I am always pleased with the service I receive . Thank you all once again for a wonderful experience. professional. I am always pleased with the service I receive . Thank you all once again for a wonderful experience. More

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